Business Development & Membership Manager

Job Description

Job Description

Downtown Atlanta Inc. (formerly Central Atlanta Progress) is a nonprofit corporation of Atlanta business leaders, property owners, and institutions working with each other and with government

since 1941 to help build a thriving center city. It carries out research and planning and serves as a catalyst for a wide range of programs and projects for the betterment of Downtown Atlanta.

Downtown Atlanta Inc. is accepting applications for the role of Business Development & Membership Manager. This position works with the Vice President of Communications &

Engagement to manage and expand Downtown Atlanta Inc.’s membership, sponsorship and business development programs. This role assists in Board governance efforts. Business Development and

Membership management includes retention, acquisition and cultivation; program benefits benchmarking and evaluation; and oversight of all related invoicing and member communications.

Other duties include grant management, sponsorship fulfillment, communication with donors, and cultivation and recognition events.

Role and Accountabilities:

▪ Lead the annual membership plan, with targeted sales strategies for acquisition and retention

▪ Serve as the primary point of contact for all Downtown ATL members

▪ Lead weekly sales calls to meet with current and prospective members, coordinate regular outreach and renewal campaigns via direct mail and in-person meetings

▪ Produce and lead monthly Membership Update meeting for senior staff

▪ Develop and oversee enhanced member benefits, including special members-only programs and events

▪ Implement sales and marketing initiatives for cultivating and onboarding new members.

▪ Produce and distribute monthly Member’s Only newsletter and ensure member-related website content remains current

▪ Work closely with the Marketing Manager to coordinate production of and generate copy for all membership collateral

▪ Plan and execute cultivation and recognition events, including Annual Meeting & Awards Celebration.

▪ Perform invoicing functions for Downtown Atlanta Inc. Members

▪ Identify and research foundation, corporate, government and private funding prospects

▪ Track and collect quantitative and qualitative data on programs and activities

▪ Produce reports and lists, as needed

▪ Support the Vice President of Communications & Engagement with all Board governance activities, compiling board materials, etc.

▪ Other duties as assigned

Education and Experience:

▪ A bachelor’s degree in related field required

▪ A minimum of 5 years working in a sales, business development, membership or communications organization desired

Knowledge, Skills, and Abilities:

Required:

▪ Superior interpersonal, written and verbal communications skills; demonstrated ability to conceptualize and describe the work of Downtown Atlanta Inc. in accessible and compelling

ways

▪ Customer service mindset

▪ Ability to work with a diverse group of professionals

▪ Ability to work within a complex institution with all levels of leadership, staff and members

▪ Curious, motivated, and self-directed

▪ Strong administrative and organizational skills

▪ Adept at creating and producing business development, membership and sponsorship and programming proposals

▪ Solid experience with Salesforce and Mailchimp required

▪ Proficiency in Microsoft Office (Outlook, Excel, Word and PowerPoint) is required

▪ Excellent ability to manage multiple projects, take initiative, work independently and as a team member

▪ Ability to meet deadlines while also paying close attention to details and accuracy

Desired:

▪ Understanding of and passion for urbanism, and vibrant Downtowns that are diverse, inclusive and accessible

▪ Adept at navigating and collaborating across nonprofit organizations, corporate institutions, businesses of all sizes, hotels, entertainment venues, and higher education.

▪ Concern for the welfare of all Downtowners, including visitors, residents, students, workers and visitors