Tech Business Analyst II
- If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
- If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.
- Acting with Integrity
- Communicating Effectively
- Pursuing Self-Development
- Serving Customers
- Supporting Change
- Supporting Organizational Goals
- Working with Diverse Populations
- Business Requirements
- Business Processes
- Cost Benefit Analysis
- System Process Flows
- Technical Use Case Preparation
- Technical Requirements Definition
- Flowchart Preparation
- Data Entity-Relationship (ER) Diagramming
- SDLC
- Presentation skills
- Technical Writing
- Technical Communication
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Ability to work in a cross-functional team environment
- Detail-oriented with strong organizational skills
- Bachelor’s degree in computer science, Business Administration or a related field
- 4+ years of relevant business systems analyst or related experience
- Practical experience using MS Access, SQL, SOQL/Salesforce, or working knowledge of relational databases
- Ability to apply statistical and other research methods into systems issues as required; review complex data and derive summary conclusions
- Communicates and presents complex technical concepts simply and effectively to nontechnical team members
- Participates in identifying opportunities that impact business strategy and system performance
- Works with business stakeholder to gather, document and analyze business requirements
- Works with the business and Digital Services to identify inefficiencies in process and recommends solutions
- Conducts systems analysis with a focus on technical process models and use cases
- Provides testing support and analysis for resolution
- Assesses long term needs, performs gap analysis and makes future state recommendations
- Serves as a project team member for projects of simple to moderate scope and complexity
- Communicates technical concepts simply and effectively to non-technical team members
- Performs other duties as required
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