Social Worker - Primary Care Mental Health Integration (PCMHI)

Summary

This position is within the Primary Care Mental Health Integration (PCMHI) program. The incumbent functions as a Collaborative Care Manager (CoCM) and provides support for the delivery of evidence-based care within primary care. This includes providing case management support to patients with behavioral health concerns - monitoring patient progress - and coordinating care between the primary care provider - collocated collaborative provider (CCC) - and psychiatric consultant (PwPP).

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Be a citizen of the Unites States
• Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
• Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
• Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited
• A doctoral degree in social work may NOT be substituted for the master's degree in social work
• Verification of the degree can be made by going to to verify that the social work degree meets the accreditation standards for a masters of social work
• Licensure
• Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level
• Current state requirements may be found by going to
• Exception: VHA may waive the licensure or certification requirement for persons who are otherwise qualified - pending completion of state prerequisites for licensure/certification examinations
• This exception only applies at the GS-9 grade level
• For the GS-11 grade level and above - the candidate must be licensed or certified
• At the time of appointment - the supervisor - chief social work or social work executive will provide the unlicensed/uncertified social worker with the written requirements for licensure or certification - including the time by which the license or certification must be obtained and the consequences for not becoming licensed or certified by the deadline
• English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f)
• May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
• Grade Determinations: Social Worker - GS-9 (Entry Level) (1) Experience - Education - and Licensure
• None beyond the basic requirements
• (2) Demonstrated Knowledge - Skills - and Abilities
• In addition to the experience above - the candidate must demonstrate all of the following KSAs:(a) Ability to utilize counseling skills when working with Veterans and family members
• (b) Ability to assess the psychosocial functioning and needs of Veterans and their family members - and to formulate and implement a treatment plan - identifying the Veterans problems - strengths - weaknesses - coping skills - and assistance needed
• (c) Ability to implement treatment modalities in working with individuals - families - and groups to achieve treatment goals
• This requires judgment and skill in utilizing supportive - problem solving - or crisis intervention techniques
• (d) Ability to establish and maintain effective working relationships and communicate with clients - staff - and representatives of community agencies
• (e) Fundamental knowledge of medical and mental health diagnoses - disabilities - and treatment procedures
• This includes acute - chronic - and traumatic illnesses/injuries
• common medications and their effects/side effects
• and medical terminology
• Social Worker - GS-11 (Full Performance Level) (1) Experience and Licensure
• Appointment to the GS-11 grade level requires completion of a minimum of one year of post-MSW experience equivalent to the GS-9 grade level in the field of health care or other social work-related settings - (VA or non-VA experience) and licensure or certification in a state at the independent practice level
• OR (2) Education
• In addition to meeting basic requirements - a doctoral degree in social work from a school of social work may be substituted for the required one year of professional social work experience in a clinical setting
• (3) Demonstrated Knowledge - Skills - and Abilities
• In addition to the experience above - candidates must demonstrate all of the following KSAs: (a) Knowledge of community resources - how to make appropriate referrals to community and other governmental agencies for services - and ability to coordinate services
• (b) Skill in independently conducting psychosocial assessments and treatment interventions to a wide variety of individuals from various socio-economic - educational - and other backgrounds
• (c) Knowledge of medical and mental health diagnoses - disabilities and treatment procedures (i.e
• acute - chronic and traumatic illnesses/injuries - common medications and their effects/side effects - and medical terminology) to formulate a treatment plan
• (d) Skill in independently implementing different treatment modalities in working with individuals - families - and groups who are experiencing a variety of psychiatric - medical - and social problems to achieve treatment goals
• (e) Ability to provide consultation services to new social workers - social work graduate students - and other staff about the psychosocial needs of patients and the impact of psychosocial problems on health care and compliance with treatment
• Reference: Former VA Handbook Reference: Part II Appendix G39 Effective Date 9/10/2019
• For more information on this qualification standard - please visit
• The full performance level of this vacancy is GS-11
• The actual grade at which an applicant may be selected for this vacancy is in the range of GS-09 to GS-11
• Physical Requirements: See VA Directive and Handbook 5019 - Employee Occupational Health Services.

Duties

• The Social Worker position is located in the Veterans Health Administration (VHA) - Southeast Network (VISN 7) - VA Augusta Health Care System (VAAHCS) in Augusta - GA located in the Mental Health Service
• The Social Worker serves as a Collaborative Care Manager (CoCM) - supporting delivery of evidence-based - measurement-driven mental health services within primary care settings
• Working as part of an interdisciplinary team that includes the primary care provider - collocated collaborative provider (CCC) - and psychiatric consultant (PwPP)
• The Collaborative Care Manager uses clinical expertise to coordinate care - monitor progress - provide psychoeducation - and deliver brief interventions to Veterans with mild-to-moderate behavioral health conditions
• Social Worker duties include but not limited to: Serves as a key point of contact for patients enrolled in the collaborative care model - conducting structured assessments - facilitating measurement-based care - and ensuring follow up and continuity
• Coordinates care between primary care - mental health - and psychiatry team members - ensuring alignment with clinical recommendations and timely treatment adjustments
• Reviews and interprets clinical assessments - provider documentation - and psychiatric recommendations to support integrated treatment planning
• Provides patient education related to mental health conditions - medication adherence - coping strategies - and self-management techniques
• Communicates directly with PCPs and psychiatric consultants to relay clinical updates and recommend treatment changes based on measurement-based outcomes
• Documents all contacts and clinical decisions thoroughly and in compliance with local and national documentation standards
• Participates in interdisciplinary case reviews - team huddles - and ongoing consultation processes
• Engages in quality improvement initiatives - program evaluation activities - and supports efforts to improve access - coordination - and veteran outcomes within PCMHI
• May provide consultation and mentorship to trainees or less experienced staff participating in PCMHI services
• Work Schedule: 8:00am - 4:30pm - Monday - Friday Recruitment Incentive (Sign-on Bonus): Not Authorized
• Permanent Change of Station (Relocation Assistance): Not Authorized
• Pay: Competitive salary and regular salary increases
• Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year)
• Parental Leave: After 12 months of employment - up to 12 weeks of paid parental leave in connection with the birth - adoption - or foster care placement of a child
• Child Care Subsidy: After 60 days of employment - full time employees with a total family income below $144 -000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available
• Virtual: This is not a virtual position
• Functional Statement #: 60060F - 60061F Permanent Change of Station (PCS): Not Authorized.

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The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery.

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