Patient Access Representative (Contract)
shift: First
work hours: 7:45 AM - 4:30 PM
education: High School Responsibilities
- Answer a high volume of calls each day
- Patient Registration
- Collect patient demographics over the phone to obtain complete and accurate demographic, financial, and insurance information
- Verify Insurance
- Speak to patients about copays
- Interview patients and/or their representatives to obtain complete and accurate demographic, financial, and insurance information, required for billing and collecting patient accounts
- Conducts intensive screening of all Medicare, Medicaid, and managed care patients for pre-certification requirements and provider service eligibility, before registration
- Enter data into EPIC (Registration platform)
- Completes financial evaluation forms
- Speaks and maintains a list of health care financial assistance programs and the eligibility requirements for each program
- Patient Registration
- Call Center Support
- patient access
- Health Insurance Policies
- Patient Demographics
- HIPAA
- EHR/Epic
- Written Communication
- Verbal Communication
- Answering Phones
- Insurance Verification
- Patient Care Coordination
- Telephone Etiquette
- Active Listening
- Basic Software Skills
- Basic Computer Skills
- Patient Financial Services
- Emergency Department
- Years of experience: 2 years
- Experience level: Experienced
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
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