Admissions Director

Job Description

Job Description

We're seeking a compassionate and results-driven Admissions Director to join our dedicated team at our long-term care facility. The Admissions Director will oversee the admissions process, ensuring that prospective residents and their families receive exceptional service and support. Responsibilities include managing inquiries, conducting facility tours, coordinating assessments, and collaborating with medical and administrative teams to facilitate smooth admissions. The ideal candidate will have strong interpersonal skills, a deep understanding of long-term care, and a passion for providing high-quality care to residents. Previous experience in healthcare admissions is preferred.

About Us

Welcome to  Journey , where the community is at the heart of everything we do. We believe that true success starts with strong local leadership, supported by a dedicated home office team. Our journey began with a vision to create opportunities that empower individuals to make a positive impact right in their own backyard.

Our Vision

Change the world, one heart at a time.  

Our Mission

Our Mission is to consistently achieve exceptional quality outcomes by leading a world-class Care Team.  Our empowered and dedicated Care Team strives to exceed the expectations of our residents in every interaction.  Being a part of your journey is our privilege.

The Heartbeat of Journey

Our local leaders are the driving force behind our success. They’re not just managers; they’re passionate advocates for their communities. They understand the needs and goals of the residents and families they serve. They’re your neighbors, your friends, and your partners in progress. Together, we work tirelessly to create meaningful change and lasting legacies.

Required Qualifications

• Minimum of one year of experience and demonstrated success in a position in the facility or in another related health care facility. 

• Knowledge of insurance coverage and authorization process pertaining to long-term care is helpful. 

• Demonstrates an understanding of arithmetic. 

Major Duties and Responsibilities

1. Referral Management and Admissions Coordination:
• Manage referral status, ensuring timely and accurate admissions processing.
• Communicates with external team members, families, and healthcare providers regarding referral updates.
• Secures prior authorizations and completes financial evaluations for prospective residents.
2. Administrative and Record-Keeping Responsibilities:
• Maintain accurate records of admissions, pay status changes, and daily census updates.
• Completes and files admission paperwork according to facility policies.
• Utilizes electronic medical records and relevant tools for data management.
3. Collaboration and Customer Service:
• Build positive relationships with interdisciplinary teams, residents, and families.
• Provides facility tours, responds to inquiries, and addresses admission-related concerns.
• Promote teamwork, communication, and continuous improvement in the admissions process.

What We Offer 

• Competitive salary  
• Opportunities for professional development and continuing education. 
• A supportive and collaborative work environment. 
• Quarterly raises 
• United Healthcare Insurance 
• Free Life Insurance 
• This position also has a bonus plan of up to $1,000 per month!

If you're ready to embark on a rewarding career that truly makes a difference, we invite you to apply for the Admission Director position at Journey.

Together, let’s change lives one heart at a time.

#JointheJourney

We are committed to equal opportunity. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, please contact HR.