Operations Supervisor - Akins Ford Arena/The Classic Center

Job Description

Job Description

Salary:

Now Hiring: Full-Time Operations Supervisor
Location: The Classic Center Athens, GA
Department: Arena

Do you thrive in a fast-paced, event-driven environment? Are you a hands-on leader who enjoys guiding teams, solving problems on the fly, and making sure every detail is handled before the doors open? The Classic Center is looking for a

Full-Time Operations Supervisor to lead our arena conversions, event setups, and operational crews for concerts, hockey games, motorsport events, banquets, and more.

This is a full-time position with a flexible schedule but expect your primary shifts to be event days and overnights, where youll be right in the middle of the action making sure everything is ready to go.

What to Expect:

• Full-time role with a mix of daytime, evening, and overnight shifts depending on the event schedule.
• Primary focus: leading arena conversions, event setups, and daily operational tasks.
• Hands-on work alongside part-time and third-party crews.
• The chance to directly impact guest experience by ensuring events are set up safely, efficiently, and exactly as planned.

What Youll Do:

• Plan and organize operational needs for all events at least two weeks out.
• Attend planning meetings and gather requirements from clients and staff.
• Create detailed staffing and equipment plans for each event and communicate them clearly to the crew.
• Lead and supervise event setups and conversions staging, tables, chairs, barricades, hockey glass, ice decks, and more.
• Train and mentor part-time leaders to take ownership of specific parts of each conversion.
• Ensure all safety protocols are followed through training and oversight.
• Oversee event-day setups and check in with Guest Services, Event Services, and other teams for last-minute needs.
• Maintain and organize all rolling stock and operational equipment.
• Support back-of-house cleanliness, equipment inventory, and emergency preparedness planning.
• Adapt quickly to last-minute changes and client requests.

What Were Looking For:

• At least one year in a similar supervisory role in an arena, stadium, convention center, or theater preferred.
• Strong organizational skills and the ability to handle changing priorities.
• Proficiency with Microsoft Office products.
• Ability to work nights, weekends, holidays, and extended hours as needed.
• Reliable transportation and a valid state drivers license.
• Ability to obtain and maintain a forklift license.
• A leader who balances efficiency with a strong focus on customer service.

Why Youll Love It Here:
Every event is different, and youll be at the center of making it all happen. Youll lead a team that transforms the arena from one setup to the next from hockey rinks to concert stages to massive event floors and youll see the results of your leadership when the crowd walks in and the show begins.

The candidate who is selected for this position will have to successfully pass a drug screening and a criminal background check.

The Classic Center's EOE Statement

In accordance with the Americans with Disabilities Act (ADA), as amended by the Americans with Disabilities Act Amendments Act (ADAAA), and consistent with this policy, The Classic Center makes reasonable accommodations for qualified individuals with disabilities unless such accommodations would cause the employer an undue hardship. The ADA defines a disabled person as an individual who has a physical or mental impairment that substantially limits one or more major life activities.

The Classic Center provides equal employment opportunities to all employees and applicants for employment without regard to any characteristic protected by applicable federal, state, and local law, including, but not necessarily limited to, race, color, religion, national origin, sex, age (40 or older), disability, and genetic information. The Classic Center is committed to maintaining a work environment that is free of inappropriate or unlawful conduct. In keeping with this commitment, The Classic Center will not tolerate harassment, discrimination, or the unlawful treatment of employees or applicants. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.