Software Engineer - AWS Reporting - Recent Graduate - Norcross, GA

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This hybrid role requires on‑site presence at the Norcross HQ twice per week.

USAN is an innovative contact center solutions provider, a respected community leader, and an all-around great place to work. We promote work-life effectiveness for all our employees by creating a supportive, flexible, and collaborative work environment. We have a high-performance culture, where we treat our employees as individuals, as professionals, as key members of the team, and like family.

Software Development at USAN happens in a mix of different environments. We use C# /.Net for our stack development, SQL server for most of our database work, and JavaScript for our front front-end user interface. USAN is seeking an enthusiastic Software Engineer to join our core Software Development team to expand and enhance our custom reports product which utilizes specialized databases, along with Tableau BI functionality to create detailed drillable reports.

The Entry Level Software Developer will work on a small team in a highly collaborative way to design, develop, test, tune, implement, and support database objects, and the associated scripts, using Exasol database. You will be heavily involved in creating new complex and high-volume functionality, as well as maintaining existing large data sets, and optimizing the high-volume queries consuming that data. Will be responsible for the creation, optimization, and maintenance of the daily reporting functionality. You will have the opportunity to work in a diverse environment for the country’s best IVR development shop.

Qualifications

Bachelor’s degree in Computer Science

Excellent skills/coursework with any database engine (SQL Server preferred)

Excellent programming skills as demonstrated by college level coursework or work experience.

Ability to work with minimal direction, in a strong team environment

Demonstrated ability to solve database administration and design problems

Ability to work well within deadline-oriented development structure

Experience with Database Performance Tuning, ETL

Exposure to C#, ASP.Net, Python, Java, C, C++, Perl, a plus

Make informed design and development decisions

Stay up to date on technology trends and best practices

Job Benefits

Competitive compensation program

Outstanding benefits package (including medical, dental, vision and life)

401(k) plan

Excellent holiday/vacation plans

Employee Referral Bonus Program

Annual performance-based bonus

Ongoing training opportunities

Visible, exciting work supporting the sales of cutting-edge technology and workflow solutions.

Company Description
United States Advanced Network, In. (USAN) is a privately held corporation based out of Norcross, GA (a suburb of Atlanta, GA). Founded in 1989, USAN has a 37 year history of providing carrier grade telecom solutions. From USAN’s initial service offering of hosted IVR, USAN has continued to develop new private cloud solutions and capabilities. USAN’s multi-channel customer engagement platform provides hosted IVR, ACD as SaaS, customer engagement via SMS/Text, Web service offerings, and customer engagement via social media channels such as Facebook and Twitter. Today, the USAN cloud handles more than one billion transactions yearly for some of the world’s largest companies. Our fifth-generation, carrier-grade network and platform architecture delivers reliable traffic capacity and availability—greater than 99.999% in each year of operation.

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