Global Learning Excellence Manager

IHG
Atlanta, GA

Lead the strategic execution of enterprise learning initiatives through robust change management and project management practices by creating and manage a compelling, consistent brand identity and communications strategy for IHG University. Oversee the successful implementation of IHG University programs by driving alignment, adoption, and impact across global stakeholders.​

Your day to day​

  • Lead cross-functional project teams to deliver key learning initiatives, ensuring alignment with business goals, timelines, and budgets.​
  • Develop and execute change management strategies to support the adoption of learning programs, tools, and platforms across corporate and hotel audiences.​
  • Manage project plans, risk mitigation strategies, and stakeholder communications for global learning rollouts.​
  • Develop and maintain the IHG University brand identity, voice, and design standards in partnership with internal and external stakeholders.​
  • Design and lead internal learning communication strategies for key initiatives (e.g., leadership development, enterprise platforms, brand standards).​
  • Create and execute communication campaigns to increase awareness, adoption, and engagement in learning solutions across corporate and hotel audiences.​
  • Partner with global and regional communications teams to cascade and amplify learning messaging through enterprise channels, ensuring seamless integration of learning solutions into business processes.​
  • Manage learning communications channels (e.g., internal newsletters, strategic leader messaging, intranet, digital signage, social platforms, email campaigns).​
  • Establish and track communications metrics to optimize engagement and continuously improve campaigns.​
  • Build alignment with cross-functional stakeholders including Brands, HR, Marketing, Global Corporate Affairs, and Learning Delivery teams.​
  • Partner with design and media vendors or internal teams for high-impact visual storytelling.​

What we need from you

  • Strong project management skills, including managing multiple complex initiatives from strategy to execution, with proficiency in platforms such as Smartsheet, Asana, and Microsoft Project.
  • Expertise in change management methodologies (e.g., Prosci, ADKAR) and related tools.
  • Ability to analyze data and metrics to inform decisions and demonstrate impact.
  • Exceptional written and verbal communication skills, with the ability to simplify complex concepts and tailor messaging to diverse audiences.
  • Skilled in storytelling, visual communication, and engagement strategies, leveraging digital platforms like SharePoint, Adobe Creative Suite, and Canva.
  • Proficient in digital communications and marketing tools, including email marketing platforms.
  • Strong ability to influence and collaborate across all organizational levels, including executive stakeholders.

Travel - minimum

Location - Our hybrid work structure is an expectation of three (3) days a week in the ATLANTA office. This expectation may be adjusted to evolve with the changing needs of the business.

The salary range for this role is $58,844 to $110,000. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K and other benefits to employees.

#LI-SM1

Posted 2025-09-27

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