Director of Sales Enablement

Job Description

Job Description

Company Overview

Atlanta-based, Incident IQ is a SaaS service management platform built exclusively for K-12 schools that is transforming K-12 workflows including IT asset management, help desk ticketing, facilities maintenance solutions, Human Resources service delivery, and more. Our mission is to revolutionize how school districts manage operational support activities to better serve students and drive instructional efficiencies. Incident IQ is a dynamic, fast-growing company focusing on providing innovative cloud-based software. The Incident IQ platform has been rapidly adopted by K-12 school districts. Today, millions of students and teachers in districts across the U.S. rely on the IncidentIQ platform to manage and deliver mission-critical services.

Since the company's founding, Incident IQ has built a culture focused on customer success and product leadership; we are passionate about helping school districts achieve operational efficiency. Incident IQ's environment is inclusive and transparent, and our team members are respected and valued contributors who consistently exhibit openness, integrity, collaboration, enthusiasm, and effort.

Director of Sales Enablement Overview:

We are seeking a strategic and results-driven Director of Sales Enablement to lead the design, implementation, and optimization of learning programs for our sales team. This role will be instrumental in accelerating ramp time, improving sales performance, and fostering a culture of continuous learning. This role will report into the Chief Revenue Officer and partner cross-functionally with Marketing, RevOps, and HR.

Director of Sales Enablement Responsibilities:

• Develop and drive the end-to-end enablement strategy aligned to revenue goals.
• Lead, mentor, and scale the enablement team (Manager + Specialist).
• Partner with GTM leadership to design role-specific learning paths.
• Design and deliver onboarding, sales methodology, and everboarding programs designed to maximize retention and accelerate revenue.
• Ensure launch readiness for product and messaging rollouts.
• Implement and optimize the enablement tech stack (LMS, CMS, sales readiness platforms).
• Define and track KPIs.
• Continuously assess learning needs through performance data, feedback, and business outcomes.
• Champion a culture of learning, coaching, and professional development across the sales organization.

Director of Sales Enablement Requirements:

• 7+ years of experience in Learning & Development, Sales Enablement, or related roles, preferably in a SaaS or tech environment. Preference for vertical experience.
• Proven success designing and scaling learning programs for B2B software sales teams.
• Strong understanding of adult learning principles, instructional design, and sales methodologies (e.g., MEDDPICC, Challenger, etc.).
• Experience with LMS platforms, content authoring tools, and performance analytics.
• Excellent communication, leadership, and stakeholder management skills.
• Bachelor's degree required; advanced degree or certifications in L&D or related fields a plus.

What makes Incident IQ different:

• We facilitate whole-person growth where employees can develop personally as well as professionally.
• We offer an energetic and collaborative environment; everyone's opinion matters!
• We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
• We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta!

Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).

Incident IQ is an Equal Opportunity Employer