People Operations Partner

Priority Technology Holdings, LLC
Alpharetta, GA
People Operations Partner Location Alpharetta, GA : Job Title: People Operation Partner (Coordinator) Reports to: Manager, People Operations Department: People & Culture Team Location: Alpharetta, GA (Hybrid) Grade: 12 Our Company: Priority Technology Holdings, Inc. is a leading financial technology company that specializes in providing integrated payments and banking solutions. Our innovative native platform empowers businesses to effortlessly collect, store, and send money in a scalable manner. We are committed to revolutionizing the way companies handle their financial transactions by offering cutting-edge technology and exceptional customer service. Job Summary: The People Operations Partner (Coordinator) will help deliver operational excellence, providing Priority with a comprehensive people administration service, support as the first point of contact for people support queries and maintaining an accurate HR database to ensure as a business we are fully compliant and two steps ahead when it comes to our people processes and experience. Responsibilities:
  • Work every day to create a great employee experience.
  • Respond to internal and external HR inquiries and provide assistance.
  • Liaise with other departments (people partners, payroll, benefits, etc.)
  • Be the first point of contact for employees by answering questions and providing support.
  • Triage People Team service tickets to support employees and managers.
  • Update the HRIS (ADP Workforce Now) to include various types of employment changes such as new hire, salary, department, termination, etc.
  • Help update People Team intranet based on current operating procedures.
  • Respond to Verification of Employment and unemployment requests.
  • Assist with the equipment recovery process for terminated employees including delivery labels and shipping needs.
  • Issue salary change and position change employment letters.
  • Assist with the onboarding and off boarding process of full-time and part-time employees as well as contractors.
  • Host orientation for new hires.
  • Assist with ad hoc assignments and projects.
  • Assist with completion of audit requests.
  • Provide backup to the Front Desk Admin.
MINIMUM REQUIREMENTS:
  • Minimum of 2 years of data entry, HR or similar experience.
  • Attention to detail, providing prompt feedback on work completed and work in process.
  • Solutions-oriented, critical thinking, problem-solving.
  • Ability to self-monitor and self-motivate to ensure scheduling is completed by close of business daily.
  • Self motivated.
  • Strong sense of urgency
  • Desire to be a part of a publicly traded People team.
  • Excellent oral and written communication skills.
PREFERRED SKILLS:
  • Bachelor's degree in Business, Marketing, Sales or Human Resources.
Compensation and Benefits:
  • Compensation range: $25-$26
  • End of Year Discretionary Bonus
  • Unlimited PTO after year 1 (3 weeks to start)
  • Medical, Dental & Vision
  • 401k Match
  • Education Expense Reimbursement
  • Gym Membership Reimbursement
  • HSA and FSA
  • Employee assistance program (EAP
  • PTO: Unlimited after year 1 (3 weeks to start)
Traditional Physical Requirements
  • Requires prolonged sitting, standing, bending, stooping and stretching.
  • Requires the ability to lift 10 pounds.
  • Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).
Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.
Posted 2025-08-20

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