Distribution Associate
- Daily motorcycle shipments to North American dealers
- Invoicing motorcycles shipped
- Receiving financial approval from wholesale finance suppliers (primarily Wells Fargo and North Point)
- Printing/mailing MSO’s associated with motorcycles shipped
- Uploading invoices and MSO’s for shipped motorcycles to dealer portal
- Review North American dealer new order and order change requests
- Manage the Motorcycle Autostock program for United States and Canada
- Review and respond in a timely manner to cases submitted via Microsoft Dynamics, emails and phone calls from RMs and dealers related to the Bike Distribution department
- Weekly updates of the UBL (Uncrated Bike List) report; prepping aged motorcycles on the Uncrated Bike List to be sold, and coordinating their shipping as required, Managing terminated dealer inventory repurchase and sale as UBL.
- Entering Autostock and Forward orders for dealers
- Warranty Registration Corrections
- Managing inventory updates and system uploads of incoming motorcycle shipments
- One needs to have knowledge of AS400 and Infor systems and knowledge of all programs related to motorcycles to be successful at this job
- Needs a working knowledge of Microsoft Office, Word, Excel, Case System Management, and Access
- One needs average to above average typing skills since a large portion of the job involves emailing contacts and entering data into AS400 and Microsoft Dynamics
- Excellent communication skills, both written and verbal, as talking to dealers and explaining current programs is often required
- Keen decision making abilities to be able to quickly determine resolutions to any Bike Distribution related issues
- Works closely with every department within the company on a daily basis, especially Sales, Aftersales, and Accounting
This job also requires close communication with NSM, SM and RM (Sales Team) in US and Canada
- Requires daily interaction with a majority of our dealers throughout North America
- Requires occasional communication with Wholesale Finance Supplier (Wells Fargo and North Point)
- Requires daily communication with suppliers to arrange motorcycle shipments to our dealer network; occasional communication with ocean freight
- suppliers to resolve any shipment issues
- Allows for decisions to be made on day to day shipment of motorcycles
- Allows for decisions on freight charges to be made; shipping rate quotes must be approved on a daily basis
- This job does not come with the authority to hire/fire anyone
- Most decisions can be made independently; management approval is needed for decisions that would vary from normal policy
- High School diploma
- Triumph Academy
- TOL (Triumph Online)
- AS400
- LN
- Microsoft Dynamics
- Workplace communication and policies
- This job is mostly inside at a desk
- Must occasionally move motorcycles or other objects around the office
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