Assistant Director of Catering Sales - Signia by Hilton Atlanta

The Signia by Hilton Atlanta looking for a dynamic Assistant Director of Catering Sales to join their team.

The Signia by Hilton Atlanta offers breathtaking views of the city skyline, featuring 976 elegantly appointed rooms and 100,000 square feet of meeting space. The property includes 43 meeting rooms, with the largest spanning 37,980 square feet.

Our ideal candidate will have experience in the catering sales Atlanta market, having served as a Director or in a senior-level role in their previous or current position. They should possess proven leadership skills, including the ability to guide catering sales teams in developing and executing action plans that drive catering business to the hotel. Building and maintaining strong relationships within the market to support team sales efforts is essential.

The candidate must be highly organized, demonstrate strong proficiency in Microsoft Office, and excel at managing multiple priorities effectively.

Shift Pattern: This role is primarily Monday – Friday 8:30am – 5:00pm with the ability to be flexible with their time to accommodate any client engagement events and site inspections.

Pay Range: This is salaried role that qualifies to be part of the Hilton Sales Incentive plan that is paid quarterly, based on performance.

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay

• Medical Insurance Coverage – for you and your family

• Mental health resources including Employee Assistance Program

• Best-in-Class Paid Time Off (PTO)

• Go Hilton travel program: 100 nights of discounted travel

• Parental leave to support new parents

• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*

• 401K plan and company match to help save for your retirement

• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

• Career growth and development

• Team Member Resource Groups

• Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As Assistant Director of Catering Sales you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. As ADOC you will be assisting the Director of Sales to achieve superior results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation and event operations. As ADOC you will support and act on behalf of the Director of Sales.

Specifically, your essential functions will be to perform the following tasks to the highest standards:

STRATEGY:
Drive innovation and creativity within event delivery
Ensure that high quality service standards are maintained through continuous reviews of processes and procedures
Actively support the sales process.

LEADERSHIP:
Support leadership and direction in all Catering matters.
Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers
Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices
Participate or represent Hilton in industry social/meeting/events professional associations

CULTURE:
Inspire high-performing multi-cultural, multi-generational teams that build Hilton’s Events talent pipeline
Integrate Hilton’s Values/Mission/Purpose when implementing Event initiatives and support Team Member-centric and guest-centric programs
Lead with Hilton culture engaging with Team Members through direct and meaningful interactions
Be an ambassador for customer service.

TALENT:
Motivate and provide a work environment in which team members are productive
Listen and respond to team members needs while having an open-door policy
Manage group and interpersonal conflict effectively

CATERING OPERATIONS EXCELLENCE:
Assist to ensure the proper use of all function space, exhibit hall, and event spaces
Assist to manage supplier and vendor relationships
Possess subject matter expertise and ensure standards/practices
Assist in the development and management of departmental budgets
Assist in short, medium, and long-term forecasting and actual cost reporting for events
Assist to ensure proper staffing for the needs of the business
Assist to integrate current trends in event management and design
Participate in customer site inspections and assists with the sales process

What are we looking for?

• Minimum Years of Experience: three (3) years Hospitality related experience at manager level.
• Minimum of 1 year of project management or management experience.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Knowledge of the hotel property management systems (Delphi.fdc)
• Significant experience in revenue management or a similar analytical role
• Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Here is a list of perks you can enjoy when joining our team!!

The Benefits - Hilton is proud to have an award-winning workplace culture.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Comprehensive Health Insurance coverage for you and your family
• Career growth and development
• Go Hilton travel discount program with 100 nights of discounted travel
• Best-in-Class Paid Time Off (PTO) and start accruing DAY ONE
• Supportive parental leave
• Recognition and awards programs
• Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

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