Product Manager

Kforce has a client in Atlanta, GA that is seeking a hybrid Product Manager to join their team. This role will oversee the strategy for custom software solutions that support operations and the client's technology stack. This position will play a critical role in driving the 12-18 months roadmap for our operations facing modules in the Admin Portal. Working closely with executives, stakeholders, and cross-functional teams, they will ensure alignment with business objectives and meet market demands effectively. Responsibilities:

• Identify opportunities to create and/or improve technology products to elevate the team member experience or internal operations
• Prioritize opportunities based on data and evidence gathered from varying parts of the business
• Organize and facilitate workshops and meetings to elicit requirements, clarify ambiguities, and drive consensus among stakeholders
• Translate requirements, functional and technical, into clear and actionable user stories, ensuring alignment with overall product strategy and roadmap
• Effectively communicate requirements and insights to cross-functional teams, ensuring alignment and understanding across all stakeholders
• Lead and manage the development of technology products, through entire product life cycle, from roadmaps to end-of-life and deprecation
• Work closely with other product managers in this domain to ensure alignment in strategy
• Work closely with delivery partners, actively participating in scrum ceremonies such as stand-up, continuous planning, demo, and retro
• Lead the management of product backlogs and boards in JIRA from intake to delivery
• Own the user-experience for all services within your domain
• Bachelor's degree in Business, Marketing, Computer Science, or related field
• 4+ years of experience of product management practices, Agile methodologies, and test-driven development experience
• Demonstrated thought leadership in solving customer-facing digital experience opportunities
• Demonstrated experience collaborating with both business and IT to accomplish project objectives
• Experience in designing, implementing, and managing custom software solutions with complex API integrations
• Experience using Agile tools such as Jira and Confluence as well as agile delivery principles
• A proven track record of driving digital innovation and delivering outperformance to stated business goals
• Proven track record of successfully launching and managing enterprise-level products in a global environment
• Knowledge of the range of activities related to the product development lifecycle
• Comprehensive knowledge of restaurant-facing technology, understanding of restaurant team member perspectives, expertise in user experience, and proficiency in design frameworks and processes
• Strong analytical skills and an ability to lead data-driven discussions
• Equipped with digital technical fluency
• Excellent oral and written communication skills
• Excellent problem-solving skills
• Strong project/workflow management, prioritization, and negotiating skills
• Passion for the restaurant industry
• Self-starter
• Ability to translate data-driven insights, business intent, customer needs, and/or technical direction into clear, concise, well-documented product requirements
• Ability to influence cross-functional teams and deliver results
• Able to thrive in a fast-paced environment
• Certification in Product Management is highly desirable