Director, Billing & Collection

Ensure compliance with contract terms, pricing structures, and regulatory requirements. Work with sales, operations, and customer success teams to resolve billing disputes. 7+ years of progressive accounting experience, with at least 3 years in a leadership role focusing on billing and/or collections.Proven experience managing large-volume billing and A/R operations in a complex or fast-paced environment. Experience with ERP systems (e.g., NetSuite, SAP, Oracle) and billing platforms. Excellent analytical, communication, and leadership skills. Experience in SaaS, subscription billing, or service-based industries. Familiarity with ASC 606 revenue recognition standards. * Change management and process reengineering experience.* Active use of artificial intelligence (AI) tools and techniques to enhance performance, drive innovation, and improve decision-making across business functions.* Ability to leverage AI tools and platforms to streamline workflows, improve decision-making, and drive innovation.* Curiosity and adaptability in exploring emerging AI technologies, with a mindset for continuous learning and experimentation.**ABOUT WAYSTAR**Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit or follow on Twitter.* Competitive total rewards (base salary + bonus, if applicable)* Customizable benefits package (3 medical plans with Health Saving Account company match)* We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays* Paid parental leave (including maternity + paternity leave)* Education assistance opportunities and free LinkedIn Learning access* Free mental health and family planning programs, including adoption assistance and fertility support* 401(K) program with company match* Pet insurance* Employee resource groups #J-18808-Ljbffr