Quality Specialist (BWK)

Your Job

Georgia-Pacific Cellulose LLC is seeking a dynamic and motivated individual to join our Corporate Quality team as an experienced Quality Specialist. This position will support the Quality Operations across Brunswick Cellulose, Alabama River Cellulose, Leaf River Cellulose, and Memphis Cellulose locations.

Our Team

The Brunswick Cellulose facility is one of the largest integrated fluff pulp mills in the country with a modern woodyard, fiberline, three paper machines, waste treatment plant, and utilities operations. The Brunswick Cellulose Mill, located in the southeast corner of Georgia is within minutes of downtown Brunswick and about an hour from Jacksonville, FL to the south and Savannah, GA to the north.

What You Will Do

• Use written and oral communication skills to deliver claim information clearly and concisely to customers and cross-functional teams.

• Monitor claim feedback investigations to ensure timely resolution and proper documentation of events.

• Assist in researching and providing information as needed for an effective investigation.
• Submit weekly reports to track claim resolution for Operations, Logistics, and Commercial Services.
• Gather data for monthly and quarterly claim reports/presentations for the business unit.
• Prepare and report monthly Quality Metric Performance for the business.
• Monitor and enhance the Customer Feedback System, ensuring that modifications are precise and the system functions effectively for users.
• Work with Site Record Coordinator and department to ensure that Company Records are managed appropriately.
• Support the Business Unit by conducting Mill internal ISO audits. ISO auditor training will be provided for certification.
• Able to work in and promote an effective team environment.
• Able to Communicate at all levels of the Organization.

Who You Are (Basic Qualifications)

• Demonstrates strong organizational skills, with the ability to effectively prioritize tasks and manage multiple responsibilities simultaneously.

• Strong attention to detail.

• Excellence in Microsoft Word, Excel, and PowerPoint.
• Ability to quickly learn and navigate production and operations software applications.
• Capable to produce comprehensive written documentation.
• Willing and able to challenge leadership.
• Able to travel up to 10% to address mill and customer needs.

What Will Put You Ahead

• Experience in the Pulp & Paper Industry.
• Bachelor's degree or 3 years' relative work experience in Quality or Customer Service.
• Experience in an industrial or manufacturing environment.
• Root Cause Analysis experience.
• ISO knowledge / QMS background experience.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .

Who We Are

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here ,