Real Estate Leasing & Sales Associate

Real Estate Leasing & Sales Associate
Job Description

Arcan Capital is committed to providing an exceptional living experience across our growing portfolio of apartment communities throughout the Southeastern United States. As a Real Estate Leasing & Sales Associate, you will play a key role within our corporate leasing team—driving leasing performance, supporting resident experience efforts, and using your real estate license to expand your professional expertise.

This position offers a competitive base salary with opportunities to earn commissions and performance bonuses, making it ideal for motivated individuals who thrive in a goal-driven environment. In addition to leasing and sales, you will also have the opportunity to gain exposure to the broader multifamily real estate industry. This includes learning more about market evaluations, investment strategy, and the overall acquisition process—providing valuable insight that can support long-term career growth within Arcan Capital.

About Arcan Capital

Founded in 2016, Arcan Capital is a rapidly growing real estate investment and management firm specializing in apartment properties throughout the Southeastern United States. With a team of over 100 employees—and growing—Arcan is focused on fostering a collaborative and supportive culture. We invest in our people and provide opportunities to grow with us.

Job Summary

As a Real Estate Leasing & Sales Associate, your primary responsibility is to drive occupancy by managing leasing leads, conducting outbound sales calls, facilitating virtual and in-person tours, and securing leases across our portfolio. You will also represent Arcan Capital and our clients in property sales where you will be expected to post and oversee listings, facilitate property tours and represent the company, it’s executives and clients in the sale and acquisition of real estate.

You will serve as a primary point of contact for prospective residents—guiding them from the initial inquiry through application, approval, and move-in. You will highlight community features, present available homes, and create a strong first impression that supports leasing success.

You will be expected to support elements of the client and resident experience by answering inquiries, assisting with daily leasing and sale operations, and partnering with clients and on-site teams to ensure efficient and seamless community operations and sale transactions. Your ability to communicate effectively, build rapport, and deliver exceptional service will directly contribute to resident satisfaction.

This role is approximately 90% corporate-based leasing & sales and 10% on-site support, with occasional travel.

Key Responsibilities

Leasing & Sales

• Proactively engage prospective residents through outbound calls, follow-up communication, virtual tours, and email outreach.

• Secure leases by effectively presenting Arcan Capital’s portfolio, amenities, locations, and community benefits.
• Manage leads, applications, and conversion rates through CRM and property management software.
• Deliver clear, informative presentations of rental options and qualification requirements.
• Collaborate with on-site teams to ensure smooth transitions from approval through move-in.
• Maintain detailed knowledge of pricing, availability, promotions, and community features across multiple properties.
• Support marketing and digital advertising efforts aimed at generating new leads.
• Meet or exceed monthly leasing goals, earning commissions and bonuses for performance.
• Travel occasionally (approx. 10%) to support on-site leasing events or community needs.

Resident Experience & Community Support

• Provide professional, friendly service to residents and prospects across all communication channels.
• Assist with application processing, verifications, and preparation of lease agreements.
• Support move-in readiness and ensure apartments meet Arcan’s quality standards.
• Maintain organized and accurate documentation of leases for resident files.
• Participate in resident engagement and community initiatives.
• Monitor competitor offerings and market trends to help maintain competitive positioning.

Real Estate Growth & Learning Opportunities

• Use your real estate license to support tasks that require a licensed professional.
• Gain exposure to real estate market research, rental comps, and general portfolio analysis.
• Observe high-level aspects of the acquisitions and investment process as opportunities arise.
• Grow your knowledge of multifamily real estate while maintaining leasing and sales as your core focus.

Qualifications & Skills

• Active real estate license required.
• Strong sales mindset with excellent communication and relationship-building skills.
• Comfortable making outbound calls and consistently following up with leads.
• Customer-service oriented with a genuine interest in helping people find homes.
• Energetic, self-motivated, and goal-driven demeanor.
• Strong organizational skills with the ability to manage multiple tasks and leads simultaneously.
• Detail-oriented with excellent time management and problem-solving skills.
• Proficiency with Microsoft Office; comfort with CRM or property management software.
• Ability to work independently in a corporate environment while collaborating effectively with team members.
• Willingness to travel occasionally (approx. 10%).

Education & Experience (Preferred but Not Required)

• Experience in leasing, sales, customer service, hospitality, or sales development.
• Background or interest in real estate, property management, or multifamily housing.
• High school diploma or equivalent; additional real estate coursework is a plus.

Why Join Arcan Capital?

Supportive and people-focused culture – We believe in fostering long-term relationships with our employees and residents.
Opportunities for growth – We invest in our team members and offer career development opportunities.
Work-Life Balance – Monday to Friday schedule, minimal weekend work.
Performance-Based Incentives – Commission and bonuses for every lease secured.
Comprehensive benefits – including medical, dental, vision, two weeks paid vacation, 5 days of PTO/Sick leave, matching 401k program and more!

If you’re ready to bring your customer service expertise and people skills to a dynamic real estate environment, we encourage you to apply today!