Solutions Architect

Job Description

Job Description

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Job Title: Solutions Architect

Location: US-GA- Atlanta (Sandy Springs)

FLSA: Exempt

#LI- Hybrid

Company Overview

Safe-Guard Products International, LLC is a leading provider of vehicle protection products and services, including vehicle service contracts, tire and wheel protection, dent and ding protection, windshield repair protection, key replacement protection, and other F&I (Finance and Insurance) products for the automotive industry. Headquarters in Atlanta, GA, Safe-Guard partners with dealers, agents, and automotive manufacturers to deliver comprehensive protection solutions for vehicle owners.

Role Overview

The Solution Architect at Safe-Guard serves as a critical bridge between business stakeholders, IT teams, and clients. This role is responsible for understanding business needs, reviewing current systems, and designing scalable, robust solutions that can be implemented by technical teams. The ideal candidate will have strong business acumen and the ability to translate complex business requirements into practical solution designs that leverage existing resources while planning for future growth.

Key Responsibilities

Business Analysis & Solution Design

• Analyze business requirements and translate them into comprehensive solution designs that address immediate needs while supporting long-term strategic goals
• Review current systems and processes to identify opportunities for reuse, integration, or enhancement
• Create detailed solution documentation including functional specifications, process flows, and system integration diagrams
• Develop scalable solutions that can be leveraged across multiple clients and business units
• Ensure solutions align with Safe-Guard's architectural standards and technology roadmap

Stakeholder Management

• Facilitate requirements gathering sessions and design workshops with diverse stakeholder groups
• Present solution designs to executive leadership and obtain buy-in for implementation
• Work directly with clients when necessary to understand their unique needs and constraints

Strategic Planning

• Identify opportunities to create reusable components and shared services across solutions
• Evaluate emerging technologies and methodologies for potential applications within Safe-Guard
• Contribute to the development of architectural standards and best practices
• Provide guidance on technology selection and implementation approaches
• Support the development of business cases for new initiatives

Implementation Support

• Guide technical teams during solution implementation, ensuring adherence to design principles
• Review technical designs and provide feedback to ensure alignment with solution architecture
• Assist in troubleshooting complex issues during implementation
• Participate in solution testing and validation activities
• Support knowledge transfer to operational teams

Qualifications

• Bachelor's degree in Business, Information Systems, or related field
• 3+ years of experience in solution design, business analysis, or related roles
• Proven track record of designing and implementing enterprise-scale solutions
• Experience working in financial services, insurance, or F&I products industry preferred
• Must be authorized to work in the U.S
• Must be able to successfully pass a background check

Knowledge & Skills

• Strong understanding of business processes and how they translate to system requirements
• Excellent analytical and problem-solving abilities
• Exceptional communication skills, both written and verbal
• Ability to explain complex technical concepts to non-technical audiences
• Experience with solution documentation tools and methodologies
• Knowledge of system integration approaches and best practices
• Understanding software development lifecycle methodologies

Personal Attributes

• Strategic thinker with the ability to see beyond immediate requirements
• Customer-focused mindset with strong service orientation
• Collaborative approach to working with diverse stakeholders
• Adaptable to changing priorities in a fast-paced environment
• Self-motivated with the ability to work independently
• Commitment to continuous learning and professional development

Preferred Qualifications

• Experience with F&I products, dealer management systems, or automotive industry
• Knowledge of contract processing, claims management, or cancellation systems
• Familiarity with API-based integrations and microservices architecture
• Project management certification (PMP, PRINCE2, etc.)
• TOGAF, Zachman, or other architecture framework certification

Company Benefits:

• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• Health Savings Account
• 401(k) Plan with Company Match
• Company-paid Short-Term and Long-Term Disability
• Company-paid Life Insurance
• Paid Holidays and Vacation
• Employee Referral Program
• Employee Assistance Program
• Wellness Programs
• Paid Community Service Opportunities
• Tuition Reimbursement
• Ongoing Training & Personal Development

Safe-Guard Products International LLC is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.