Medical Information Contact Center Intern
SUMMARY
The Medical Information Contact Center Intern is involved in providing administrative, pharmaceutical, technical, and drug product support to the Medical Information Contact Center (MICC) department.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assist the Medical Information Specialist team in processing medical information cases, adverse event reporting, product complaint handling, medical writing, case entry to IRMS database.
- Develop product training and disease state training for MICC.
- Create and/or update process documents for MICC.
- Review client detail reports to identify trends and develop FAQs and other materials for clients.
- Attend and participate in department meetings.
- Assist as needed with handling of inbound/outbound calls in the contact center for overflow, peak demand, or specific projects.
- Provide support to Medical Information team with administrative tasks as needed.
- Handle miscellaneous projects within the MICC.
QUALIFICATIONS
- Pursuing or recently graduated with a Bachelor’s degree.
- Excellent telephone communication skills (professional, patient and cordial).
- Professional oral and written communications skills, exceptional attention to detail with excellent organizational capabilities.
- Demonstrated proficiency in MS Office/O365/Teams (Word, Excel, PowerPoint), Outlook, Internet Explorer, database systems.
Dates for Internship will be May 18th, 2026 through August 7th, 2026.
#LI-JD1
#LI-Remote
Recommended Jobs
Respiratory Therapist
Overview At Piedmont Walton, a 77-bed community hospital with a 15-bed Emergency Department and 8-bed ICU, our Respiratory Therapists are essential members of a high-performing, interdisciplinar…
Reservations Manager
Company Overview ESCAPE TO BLUE RIDGE - PROPERTY MANAGEMENT COMPANY With over 350 vacation homes, we are a vacation rental company dedicated to providing guests and owners with the best possibl…
Café Team Member
Café Team Member – Bring the Energy, Serve the Fun! Looking for a fun and fast-paced job where you can bring your personality and energy to work? If you love food, people, and a lively atmospher…
Nurse Case Manager II
Job Responsibilities: The Case Manager utilizes a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual's benefit plan and/or heal…
Critical Systems Technician II - Battery
Join a dedicated team in Atlanta, GA as a Critical Systems Technician II - Battery, supporting the reliability and performance of Uninterruptible Power Supply (UPS) systems for critical facilities. T…
CNA / PCA - Overnight In-Home Care (Stable Schedule) (10pm-10am) Jasper / Big Canoe
Comfort Keepers is looking for a skilled CNA to join our team in Jasper /Big Canoe. The caregiver will provide companionship and personal care to clients and assist them in daily activities such a…
Technical Sales Project Manager - Wood Processing
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of …
Kitchen Support
Kennesaw State University is seeking a reliable and detail-oriented Kitchen Support team member to assist in daily food service operations. This role supports kitchen staff by maintaining cleanline…
Cook III, The Lobby Bar and Club Signia - Signia by Hilton Atlanta
Signia by Hilton Atlanta is searching for talented full-time Cook lll to join their culinary team! This position will primarily support The Lobby Bar and Club Signia. Signia by Hilton, Atlanta - …