Medical Receptionist and Front Desk Coordinator
We are looking for a motivated eyecare receptionist to warmly greet patients while performing office duties. Duties of the front desk receptionist include answering phone calls, checking in & checking out patients, scheduling/ confirming appointments, verifying patients' insurances, and helping out in other areas around the office to create a continuous flow in the office for better patient care. The ideal candidate should have excellent people skills, maintain good organization, and be able to multitask. If you have previous experience as an eyecare front desk receptionist we'd like to meet you! Ultimately, a successful front desk receptionist will help ensure friendly and excellent patient care as they are an essential link between the provider and patient.
Responsibilities:
- Checking patients in for each visit while giving proper paperwork as well as verifying necessary insurance and copays for the visit
- At the end of the patient's visit, you will need to take payments, notate/schedule recalls or referrals directed by the Optometrist, and post service charges to the patient's account Effectively handle telephone inquiries; handle patient calls and effectively manage the daily schedule
- Prepare patient's paperwork including insurance verification for upcoming visits such as next day flowsheets, and updating patient's demographics at each visit
- Perform daily office tasks such as filing folders, scanning, making copies, and ordering office supplies
- Checking emails and patient messages on the portal throughout the business day
- Scheduling patient's correctly for their next appointment including as far out as next year and send out patient reminders for upcoming appointments with postcards, texts, and calls
- Able to perform opening and closing procedures for the business day
- Complete daily tasks and follow up with patient care in a timely manner.
- The ability to interpret vision insurance
Requirements:
- Must have a high school diploma with some college preferred
- Must have basic optometry knowledge
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Expected hours: 36 - 40 per week
Benefits:
- Paid time off
Healthcare setting:
- Private practice
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Watkinsville, GA 30677: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Medical receptionist: 1 year (Preferred)
Work Location: In person
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