Operations & Client Success Partner

Are you a self-starter who thrives on action, connection, and figuring things out? Do you love the challenge of juggling multiple priorities, solving problems before they arise, and being the person everyone counts on to make things happen?

If that sounds like you, we’d love to talk.

At Hire Ventures, we help growing businesses find and keep top talent through our fractional HR and recruiting services. As our business continues to grow, we’re hiring an Operations & Client Success Partner, a key role that supports our CEO across all areas of the company. This role is ideal for someone who brings a growth mindset, takes initiative, and genuinely enjoys wearing multiple hats in a fast-paced, people-centered business.

What You’ll Do
This is a dynamic, high-impact role that touches various parts of the business. You’ll work directly with the CEO to support sales, onboard clients, manage relationships, and ensure operational excellence, while helping shape the culture and growth of the company.

Sales & Growth Support

• Actively identify and generate prospects and leads, nurturing potential clients and bringing in new or additional business through strategic sales strategies.
• Increase Hire Ventures positioning as a recruiting and HR partner and a thought leader in our space. This may include leveraging social networking, marketing and outreach.
• Use prospecting strategies to identify prospects and initiate the first outreach with potential clients.
• Move inbound leads through the sales funnel by coordinating follow-ups, meetings, and proposal support.
• Track sales activity and update our CRM (HubSpot) regularly.
• Attend networking events, ATL Tech Village functions, and client meetings alongside the CEO and delivery team.
• Help promote the business through outreach, follow-up, and social media engagement.

Client Experience & Success

• Support seamless client onboarding from signed agreement to kickoff.
• Conduct ongoing client check-ins and gather feedback through quarterly NPS surveys.
• Share insights and updates with the internal team to improve service delivery.
• Be a friendly, proactive point of contact for our clients.

Partner Program & Community Management

• Maintain regular touchpoints with our partners and referral network to stay up to date and foster a strong, trusted relationship.
• Support marketing efforts or campaigns to promote our partners and network along with the marketing team
• Track engagement, results, and help the team stay aligned with our partners, their offerings and opportunities.

Operations & Culture

• Assist with internal projects, team communications, and process improvements.
• Join in on team calls, bring positivity and support to the team.
• Help coordinate meetings, events, and culture-building initiatives with our team.
• Contribute to EOS Implementation, annual and quarterly strategy and planning sessions, offering ideas, feedback, and support where needed.
• Be the CEO’s right hand, anticipating needs and helping everything run smoothly.

What We’re Looking For

• 3–5 years of experience in business operations, sales coordination, client success or professional services
• Excellent communication skills—you’re clear, personable, and comfortable talking to anyone
• Organized, detail-oriented, and able to manage multiple priorities at once
• Self-motivated with a strong bias for action—you don’t wait to be told what to do
• A true team player with a growth mindset and eagerness to learn
• Comfortable in a startup or small business environment where things evolve quickly
• Bonus: experience in HR, recruiting, marketing, or EOS

Why Join Hire Ventures?
We’re a values-driven company that takes our work seriously, but not ourselves. You’ll be part of a small, passionate team that believes in doing the right thing, building real relationships, and always looking for ways to improve. You’ll have the opportunity to grow with the business and take on increasing responsibility in a role that can evolve alongside your strengths.