Director of Facilities

The Director of Facilities provides enterprise-level leadership for all maintenance, facilities operations, and capital improvement initiatives across a national portfolio of 110 communities and growing, comprised of student, multifamily and build-to-rent properties. This role is responsible for developing scalable infrastructure, driving operational excellence, and protecting asset value while supporting ownership objectives and delivering a high-quality resident experience.

What You’ll Do:

Enterprise Facilities Strategy

• Develop and implement a national facilities strategy aligned with ownership and operational goals
• Standardize maintenance policies, procedures, and KPIs across all communities
• Partner with Operations, Asset Management, and Ownership groups to drive NOI and asset preservation
• Build scalable systems to support continued portfolio growth

Operations Oversight

• Oversee maintenance performance across multi-layered teams
• Ensure consistency in service delivery including work order completion and unit turn performance
• Drive adoption of centralized systems for maintenance tracking and reporting
• Oversee student turn planning, preparation and execution

Capital Projects & Asset Management

• Lead planning and execution of capital programs
• Oversee large-scale renovations and system upgrades
• Establish capital planning frameworks and lifecycle strategies
• Manage vendor programs and procurement strategies

Financial Leadership

• Own facilities-related budgets (OPEX + CapEx)
• Track KPIs including cost per unit and service metrics
• Identify cost-saving initiatives

Organizational Leadership

• Frequent interaction and collaboration with executive team and clients
• Lead regional maintenance directors and corporate teams
• Develop training programs and leadership pipelines
• Standardize hiring and performance management practices

Compliance & Risk

• Ensure compliance with OSHA, EPA, and Fair Housing regulations
• Oversee safety programs and audits
• Manage emergency response procedures

Vendor Management

• Establish national vendor partnerships
• Negotiate contracts and pricing structures
• Drive procurement efficiencies

Requirements

Skills & Experience Needed:

• 7+ years of facilities, maintenance, or property operations leadership experience supporting multi-site or multi-property portfolios
• Experience working within a third-party property management environment supporting multiple ownership groups or client stakeholders
• Experience leading capital improvement (CapEx) projects, including planning, budgeting, vendor coordination, and execution across multiple properties or portfolios
• One or more industry certifications required (CAMT, HVAC, EPA Universal, etc.)
• Experience using property management or facilities management systems; Entrata Facilities highly preferred.
• Experience managing or supporting facilities operations across multiple locations (regional or national preferred)
• Ability to travel 25–50% nationally to support portfolio operations.
• Valid driver's license and ability to travel independently
• Valid passport or ability to obtain passport for potential international travel
• Experience communicating with executive leadership, ownership groups, and operational teams
• Experience managing multiple priorities, deadlines, and cross-functional initiatives
• Strong written and verbal communication skills in English
• Experience creating executive-level presentations (Canva preferred)
• Proficient and confident in using technology, including computers, mobile devices, various software needed to perform essential duties and responsibilities

Benefits

• Up to 12 weeks paid parental leave + one year of diapers, on us
• 15 Days of PTO + 2 additional “Wellbeing Days”
• 401(k) Match
• Wellness initiatives, healthy team competitions and virtual yoga classes through Peak’s LiveWell program
• Commitment to leadership training and growth opportunities
• Additional rewards and recognition

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