Head of All-Inclusive & Alliances
- Manage the day-to-day relationship with internal and external stakeholders, ensuring effective governance and execution of 'win/win' initiatives.
- Collaborate across IHG functions (Loyalty, Marketing, Brands, Sales, Operations, Commercial Services) to deliver partnership objectives.
- Drive revenue growth through innovative marketing, pricing, and distribution strategies.
- Support the development and execution of regional and global revenue strategies and tactical plans.
- Partner with Distribution and Sales teams to optimize performance, especially in B2B and Groups & Meetings segments.
- Ensure All-Inclusive resorts deliver exceptional guest experiences, loyalty program execution, and customer satisfaction.
- Partner with Brand teams to evolve brand strategy and ensure competitive positioning.
- Collaborate with Technology and Channels teams to define and implement enhancements that optimize performance.
- Stay abreast of industry trends and competitive landscape, identifying opportunities and risks.
- Lead and develop a high-performing team, fostering a culture of continuous improvement and accountability.
- Establish clear performance goals and provide coaching and development opportunities.
- Bachelor's degree (or international equivalent); MBA preferred.
- 10-15 years of progressive leadership experience, ideally including exposure to all-inclusive or resort segment across property and above-property roles.
- Strong commercial and financial acumen, with proven P&L ownership, revenue optimization, pricing analytics, and integrated sales & marketing capability.
- Demonstrated partnership management skills with executive presence and a collaborative, solution-oriented approach.
- Track record of leading, motivating, and developing high-performing teams.
- Excellent communication, presentation, and stakeholder-management abilities.
- Alignment with and commitment to IHG's purpose, culture, and core values.
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