Patient Data Specialist

Phoebe Putney Health System

Albany, GA

Job Summary
The Patient Data Analyst supports patient care and patient safety by ensuring the integrity of patient data across the health system including Master Patient Index, Vital Records, other demographic and insurance information, and released health information. Analyzes patient data and researches and resolves potential errors or omissions associated with the Master Patient Index, demographic and insurance information, and clinical data for targeted populations of patients. Maintains a database and reports identified issues to appropriate departments to support patient care, billing, and reimbursement. Responsible for fostering high levels of customer service in coordinating the collection and release of information to patients and their agents, regulatory agencies, the state of Georgia, and other HIM customers ensuring that they receive approPpriate, timely, and accurate health information. Demonstrates patience, sensitivity, and the ability to diffuse tense situations. Collects patient data both from the electronic medical record and by face-to-face interviews with patients and their agents both in HIM and in patient care settings. Coordinates patient generated HIPAA and other medical record amendment requests with the Director, Compliance, and appropriate caregivers. Enrolls HIM customers and their families in the patient portal. All activities will be performed in support of the strategy, vision, and values of Phoebe. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.
Qualifications
Associate's Degree in Health Information or High School Diploma or GED and 4 additional years of directly related experience (Required)
Work Experience
3 years experience required; must include a combination of Healthcare data collection/monitoring or customer service in medical office/healthcare environment (Required)
Licenses and Certifications
Preferred Certifications/Licensures: Registered Health Information Technician (RHIT)
Essential Functions
PATIENT OR CUSTOMER SERVICE:
Collects, analyzes, and provides information to patients and their agents, regulatory agencies, the state of Georgia, and other HIM customers Handles all requests and inquiries for patient information.
Collects and disperses information with accountability to all regulatory requirements and policy and procedures.
Meets one-on-one with patients and their agents to facilitate the coordination of their health information, including enrollment in the patient portal, and completion of state mandated vital records.
Collects and disperses information on identified errors to appropriate individuals and department.
Demonstrates patience, sensitivity, and the ability to diffuse tense situations.
Maintain current knowledge and act as an expert resource related to hospital policy, state, and federal regulations including detailed understanding regarding (based on job function): Master Patient Index maintenance including patient identity and demographic data collection.
Patient insurance verification and assignment.
Collection of data and completion of Vital Records including birth certificates, paternity acknowledgements, and fetal death certificates. Regulations for Vital Records regarding unmarried, divorced, or separated mothers, same sex couples, adoptions (both public and private), surrogate parents, father is deceased or unavailable due to incarceration or military deployment, and minor parents.
Medical record completion requirements including timeliness, what constitutes a complete medical record, and documentation requirements. State and federal regulations regarding release of information to patients, their agents and families, regulatory agencies, state of Georgia, and other customers of HIM. HIPAA as it pertains to confidentiality and medical records, including but not limited to release of information and amendment of medical records.

Posted 2026-02-19

Recommended Jobs

Travel Radiology Special Procedures Tech Job

Cumming, GA

Job Overview TLC Nursing Associates, Inc. is seeking an experienced Special Procedures Tech for travel assignments in various healthcare facilities. The Special Procedures Tech will assist in…

View Details

Posted 2026-02-19

RN - Transplant Unit - Piedmont Healthcare - Atlanta, Georgia, United States

Piedmont Healthcare

Atlanta, GA

Responsibilities: The staff nurse provides nursing care to patients from birth through the lifecycle utilizing nursing processes to assess, plan, implement, and evaluate the care for patients. He/she …

View Details

Posted 2025-12-27

COURT REPORTER

Superior Court of Fulton County

Atlanta, GA

SUPERIOR COURT OF FULTON COUNTY JOB ANNOUNCEMENT FOR THE POSITION OF COURT REPORTER SALARY GRADE K4: $66,839 Unclassified Position (Current Vacancy in Superior Court Administration) CLO…

View Details

Posted 2026-01-25

Title Abstractor

Greenfield Staffing Solutions

Savannah, GA

About the Position We are seeking a detail-oriented and experienced Title Abstractor with direct experience in several locations throughout Georgia, North Carolina and South Carolina. We have offi…

View Details

Posted 2026-02-25

Kids Minister

Georgia

MINISTRY DESCRIPTION: Lakewood Baptist Church is searching for a Kids Minister to serve on our NextGen Staff Team and oversee our ministry to Grade School Kids (Kindergarten – 5th Grade). Our Lakewoo…

View Details

Posted 2026-01-19

Offset Press Operator (Peachtree City, GA)

CEDENT

Peachtree City, GA

Responsibilities: Operates Offset Press Machine to develop end-result printed material in accordance with customer specifications: • Operate offset press, troubleshoot and monitor operation. •…

View Details

Posted 2025-12-08

Bookkeeper / Accounting Manager - QuickBooks, Multi-Entity

NorthPoint Search Group

Atlanta, GA

Bookkeeper / Accounting Manager – QuickBooks, Multi-Entity Who: A growing company is seeking a detail-oriented and experienced Bookkeeper / Accounting Manager. What: Responsible for full-char…

View Details

Posted 2026-02-10

Fire Alarm Technician III

Eagle Fire

Kennesaw, GA

ABOUT US: Cana Communications, an Eagle Fire owned company, has been helping protect people and property with life safety systems since 1982. We offer a broad range of services and programs in fir…

View Details

Posted 2026-01-13

Class A 58cpm Cartersville,GA CDL OTR Class A drivers needed Job

MK Transport LLC

Cartersville, GA

Class A 58cpm Cartersville,GA CDL OTR Class A drivers needed Job We’re a family-owned company and looking for a responsible, energetic driver with GA CDL, who’s ready to hit the road and make money! …

View Details

Posted 2026-01-30

Vacation Planner (Remote)

Travel by Tilly

Atlanta, GA

Must be 18 years of age or older We are seeking a motivated and detail-oriented Vacation Planner to support clients with planning and coordinating travel experiences. This fully remote role is…

View Details

Posted 2025-12-18