Senior Program Manager
Senior Program Manager
(HYBRID/ATLANTA)
Details of the Senior Program Manager Role
We’re looking for a Senior Program Manager who has the ability to balance creativity with structure, is a great communicator and a consummate problem solver, and is eager to jump in on a wide variety of projects — from website redesigns and replatforms, mobile apps, email automations, digital marketing campaigns and more. The ideal candidate is able to plan out a project or program and work collaboratively with a team for day to day executions. Familiarity with project management best practices as well as scrum methodologies is needed. Marketing or advertising agency experience is required.
Responsibilities
- Define scope of a project and shape a Statement of Work
- Create and maintain a detailed project plan.
- Translate a project plan into the resources necessary to successfully deliver a website launch or varying types of marketing campaigns.
- Strong understanding of agency time-billing, hourly rate structures, budgeting, assigning resources, talent levels, roles and responsibilities of talent, delivery standards, etc.
- Facilitate and document meetings (note-taking, action items, etc)
- Manage day-to-day team tasks. Serve as a client-facing member of the team
- Track and report regularly on project budgets
- Be the keeper of the lists and reminder of the to-do’s
- Facilitate project status meetings (and create status reports & meeting follow ups)
- Be the best part of our clients’ day
Skills Needed
- You’re authentic, bold, passionately curious, accountable, radically candid and agile
- Detail oriented, administratively and operationally-minded, Type A
- 6+ years of experience as a digitally-focused program manager, with some years in an agency environment required.
- Strong understanding of website and mobile application design and development lifecycle
- Familiar with digital marketing campaign execution (banner ads, SEM/paid social, email marketing)
- Able to manage and follow through on multiple tasks at a time, with superb attention to detail.
- Excellent presentation and communication skills
- Keen understanding of project health and gross profit margin management
- Comfortable serving in a client-facing role (via email, Slack, Zoom, and in-person)
- Proficient in resourcing tools, project budget tracking and task tracking software (we use Kantata and Jira)
- Natural collaborator that can work with a variety of personality types
- Thrive in a fast-paced, fluid environment
- Comfortable taking ownership and initiative
- Thrives in bringing order and structure to complex and unordered structures
Nice-to-haves
- PMP or Scrum Master certifications
- Ecommerce or complex application project management
- Marketing automation and email marketing experience
- Experience working with data reporting, analytics, CDP’s, data warehouses and business intelligence reporting platforms
The Benefits
- Competitive salary
- Merit-based bonuses and promotions
- Unlimited PTO + 10 additional agency-wide holidays
- Summer Flex Fridays
- 401K Match
- 6-year workiversary paid sabbatical
- Medical and dental benefits (including HSA/FSA)
- Paid Parental Leave
- Professional Development Stipends
- Annual Retreats
- Cell phone reimbursement
- Peloton Membership
- Employee referral bonus
- New business referral bonus
- Culture & team building activities
Our Commitment
Inclusivity and respect are two virtues that this company was built on from day one. Alloy does not discriminate based on race, religion, national origin, age, sex, gender, disability, sexual orientation, or any other protected category. We want the best people, and it doesn’t matter what you look like or who your friends are. We also believe that the workplace should be comfortable and safe. If you need reasonable accommodation at any point in the application or interview process, please let us know.
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