Public Area Attendant FT
- Maintain the cleanliness and presentation of all public areas, including the lobby, restrooms, corridors, elevators, meeting spaces, fitness center, and employee areas.
- Sweep, vacuum, mop, dust, polish, and sanitize assigned areas according to hotel standards.
- Replenish restroom supplies and ensure all public restrooms remain clean and fully stocked throughout the day.
- Empty trash and recycling receptacles in guest and back-of-house areas.
- Clean glass, mirrors, windows, metal fixtures, furniture, and other surfaces to maintain a polished appearance.
- Respond promptly to guest requests with professionalism, courtesy, and a service-first attitude.
- Report maintenance issues, safety hazards, and lost and found items to the appropriate department.
- Complete deep-cleaning projects and special assignments as directed by the Housekeeping leadership team.
- Maintain housekeeping equipment, carts, and storage areas in a clean and organized condition.
- Follow all hotel safety, sanitation, and chemical handling procedures.
- Work collaboratively with all hotel departments to ensure an exceptional guest experience.
- Adhere to all IHG Brand Standards, hotel policies, and departmental procedures.
- Perform other duties as assigned.
- Previous housekeeping, janitorial, or hotel cleaning experience preferred.
- Strong attention to detail and commitment to cleanliness.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
- Flexible schedule, including weekends and holidays.
- Ability to stand, walk, bend, push, pull, and lift up to 50 pounds throughout the shift.
- Guest Focus
- Attention to Detail
- Teamwork
- Reliability
- Time Management
- Professionalism
- Integrity
- Safety Awareness
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