Direct Support Professional

Job Description

Job Description

THE Arc of SOUTHWEST GEORGIA

RESIDENTIAL DIRECTOR

JOB SUMMARY:

The Residential Director maintains all regulatory and compliance issues for the individuals served by the agency. Coordinates care and delivery of services to all residential clients. Oversees the day-to-day operation of the Residential Department.

Exempt Position.

DUTIES AND RESPONSIBILITIES

Oversees the day-to-day operation of the Residential Department

Maintains direct contact with Support Coordination Team Leaders and Supervisory personnel.

Serves as a member of new hire (contract and employees) interview team and participates in the screening process for the Residential Department.

Ensures that all residential clients are staffed according to the ISP/DBHDD regulations.

Handles incoming residential phone calls from community, families and other agency providers.

Ensures that the residential department is compliant with all regulatory and policy requirements.

Maintains list of legal guardians and contact information.

Evaluates and presents all new person-served intakes and presents to the Deputy Director and Executive Director (i.e., Intake and Referral Committee).

Identifies and completes requests for new services needed for individuals served.

Attends provider meetings and relays information to appropriate locations and personnel.

Performs site supervisory visits according to identified needs occasionally (look at problematic homes).

Supervises all staff in the residential department and completes required documentation as needed (disciplinary notice, evaluations, leave requests, etc.).

Has a working knowledge of Community Standards for ALL Providers, HFR, CLA, PHC, and waiver regulations.

Conducts weekly departmental meeting and monthly Direct Support meetings.

Ensures agency policy and procedures are being followed.

Collaborates with the Compliance Director and Director of Human Resources on policy changes, investigations and individual grievances.

Works with the Behavior Specialist concerning individuals served.

Interacts and communicates effectively with all residential team members.

Provides verbal detailed and written reports on assigned functions at all residential, departmental and managerial meetings.

Participates monthly in at least one committee as assigned.

Carries and answers cell phone promptly and returns all phone calls according to urgency of call. Listens to voice mails ongoing.

Other duties as may be assigned, including but not limited to: Host Home Application Packets, Waivers of Standards (WOS), Clinical Laboratory Improvement Amendment (CLIA) Certifications, DDPs (Developmentally Disabled Professional), Waiver Services Applications (new and updates).

Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATIONS:

Preferred: A four-year degree from an accredited institution in Physiology, sociology and or a related field.

Required: 3 years’ experience in the disability field. All skills and experience will be considered.