Concourse Experience Manager
Concourse Experience Manager
Stars and Strikes Family Entertainment Center is seeking a Concourse Experience Manager who is ready to be part of a high-volume, fast-paced Entertainment Center!
- We are a family-owned business and consider our team members part of our family
- We equip team members to achieve their career dreams at Stars and Strikes and provide training to do so
- With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
- We encourage team members to have fun while they work
- We provide opportunities for all team members to give back to the community
- We are a community who live out our core values:
- Respect at All Times, Listen to Others, Exceptional Guest Service , Sharing in Success , Dedicated to Fun , Cleanliness Focused, and We Give Back
- 1-2 years of management experience
- Friendly, outgoing and professional demeanor
- Experience in Hospitality and/or Food & Beverage is a preferred
- Must able to work weekends and holidays
- People Leader: Develop Team Members, Navigate Chaos, Motivate Others, Thrive in Ambiguity, Cultivate Exceptional Guest Experiences
- Operations Expert: Problem-Solver, Cleanliness Focused, Takes the Initiative, Floor Management Experience, Budget Proficiency, Passion for Hospitality
- Ensure a “FUN” atmosphere
- Identify & Resolve Issues Impacting Guest Experience
- Cleaning of Location
- Compliance and Training Validation
- Overall Floor Management (bowling, bar and lane service)
- Act as Manager on Duty when Needed
- Report Product/ Service Issues
- Timecard Review
- Quality of Inventories
- Delivery Check-ins
- Health & 401k Benefits
- Bonuses
- Paid-Time Off
- Free bowling, laser tag & gameplay!
Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer.
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