Director, Revenue Performance
- Define and execute the enterprise revenue strategy for LLM AMER, ensuring alignment with global objectives and market dynamics.
- Drive portfolio-level performance analysis to identify growth opportunities and mitigate risks.
- Act as the subject matter expert and advocate for IHG Revenue Management methodologies, tools, and systems across the managed estate.
- Ensure consistent adoption of best practices and compliance with IHG standards.
- Direct business requirements design for RM within GRS and plan for RM capabilities to align with GRS
- Direct cross-functional teams to support other business functions and the hotels on Revenue Management.
- Monitor and analyze revenue performance trends, providing actionable insights to improve profitability and market share.
- Leverage data-driven decision-making to identify emerging opportunities and implement innovative solutions.
- Partner with Revenue Enablement and other commercial teams to deliver training, support, and continuous improvement initiatives.
- Influence stakeholders at all levels to drive engagement and accountability for revenue performance.
- 12+ years progressive work-related experience in the hospitality industry, with RMH, sales or multi-unit hotel management experience desired. At least 5 years of experience managing teams and leading significant complex projects desired.
- Demonstrated ability to lead and develop teams.
- Demonstrated experience in the operational aspect of Revenue Management.
- Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff.
- Demonstrated experience with industry and market trends as they relate to revenue opportunities, and demonstrated ability to drive revenue.
- Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions.
- Demonstrated experience in industry training, including preparation, implementation and delivery of training programs.
- Demonstrated analytical skills and ability to use the results of analysis to make effective strategic decisions. Demonstrated problem solving and time management skills.
- Demonstrated ability to identify actions to improve hotel performance and develop an action plan tailored to an individual hotel/account's needs and sophistication.
- Demonstrated attention to detail and ability to manage multiple tasks/clients required.
- Demonstrate project management experience in organizing, planning and executing large-scale technically complex projects from conception through implementation.
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