Customer Service Representative - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Successful track record of meeting sales goals/quotas preferred
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Pride in getting work done accurately and timely
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