Banquet Server
Job Description
Job Description
The Landings Golf and Athletic Club is a private luxury residential club on Skidaway Island dedicated to providing members with an active lifestyle through resort-class amenities. Located 12 miles from historic Savannah, our Club offers members access to six championship golf courses, 31 tennis courts, 15 pickleball courts, eight bocce courts, ten unique dining venues, five clubhouses, five swimming pools and a 52,000 sq. ft., wellness center.
At The Landings Golf and Athletic Club, we place special importance on professionalism, courtesy, integrity, and teamwork. Our team of service professionals are the most important asset of our organization, and every contribution they make has a direct impact on our success. We are devoted to providing the best work experience and benefits possible for our team members through the below offerings.
Come join our team on the Island of Much More!
*This position offers commission opportunities*
Banquet Server Job Summary:
The Banquet Server position is responsible for effectively assisting food and beverage service, guest attention, and overall logistics of banquet events by way of set-up, clear communication and teamwork resulting in a successful event.
Banquet Server Responsibilities:
- Greets and communicates with all members in a warm, courteous and prompt manner.
- Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure understanding of products and services available for the event.
- Assists with set-up of tables, linens, chairs, etc. for full service of banquet events.
- Prepares room for events by adjusting lights, sound volumes and temperature as needed after guests arrive.
- Demonstrates sense of urgency when on the floor.
- Provides all guests with a lasting experience of the clubhouse with intent for return business.
- Maintains proper dining experience, delivering items, fulfilling guest’s needs, removing courses, replenishing utensils and refilling glasses.
- Complies with departmental uniform and grooming standards.
- Works effectively as a team with all departmental employees.
- Works variety of shifts, as needed, to include nights, weekends and or holidays.
- Complies with departmental and Club policies and procedures.
- Performs all other duties as assigned.
Banquet Server Qualifications, Skills, and Abilities:
- At least 18 years of age or older.
- One or more years of previous experience in food or customer service.
- Completes alcohol awareness and food safety programs successfully within 30 days of hire.
- Previous knowledge in serving fine wines and liquors is highly preferred.
- Valid Drive License to operate company vehicles.
- Ability to comprehend and follow both written and verbal instruction and communicate effectively in English.
- Ability to manage a diverse workload and prioritize in a fast-paced environment.
- Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
- Highly organized and able to handle multiple tasks and to deploy resources effectively.
- Must have the willingness to provide exceptional service to members and desire to provide leadership to position the department to achieve the mission.
- Ability to understand verbal and written direction in English.
Banquet Server Physical Requirements:
- Standing and/or walking 100% of shift.
- Lifting, carrying or moving up to 50 pounds.
- Pushing, pulling, bending, stooping, and upward reaching.
- Works in varied weather conditions, as directed by function.
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