Field Assurance Specialist

Medical Device Company
Covington, GA

Roles & Responsibilities

  • Receive complaints and follow-up to collect relevant information from the user.
  • Decision making skills for complaint determination.
  • Responsible for accurate complaint entry for disposable medical devices and capital equipment for both domestic and international customers.
  • Follow-up with customers and sales representatives to obtain additional information when necessary and to request return of overdue complaint samples.

Experience Required

  • Arrange for the return of complaint samples.
  • Attends training on new products or changes to existing products.

Skills & Certifications

  • Must be able to multitask and be organized
  • This position does have a physical aspect to it therefore you must be able to lift 5-10lbs, carry 5-10lbs

Eligibilities & qualifications

  • Bachelor's degree required.
Posted 2025-10-05

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