Senior System Analyst

For over 16 years, Trilyon has been a leader in global workforce solutions, specializing in Cloud Technology, AI/ML, Software Development, Technical Writing, and Digital Transformation. We partner with top companies to deliver high-quality talent in engineering, IT, and emerging technologies. For additional information or to view all of our job opportunities, please visit our website

We are seeking a Senior System Analyst to join our team. This role will involve providing hands-on technical expertise, supporting end-users, and ensuring the maintenance and reliability of the agency's IT infrastructure and core applications. The ideal candidate will have experience in IT support, systems administration, Microsoft enterprise environments, and a passion for delivering efficient IT solutions.

Job Title: Senior System Analyst

Location:Atlanta, GA 30334

Duration: 8 Months

Rate/Salary: $40/hr

Job Description:

As a Senior System Analyst, you will play a pivotal role in supporting IT operations and ensuring reliable service delivery. This position requires both technical expertise and leadership in managing complex issues, coordinating with third-party vendors, and implementing innovative solutions.

Primary Responsibilities:

• Serve as the escalation point for complex technical issues involving hardware, software, and network systems.
• Act as the primary liaison with external vendors to resolve advanced technical challenges.
• Support and manage key IT systems, including Office 365, Active Directory, Exchange Server, Windows OS, VPN, RDP, and Microsoft Teams softphones.
• Research, recommend, and implement technical solutions that enhance efficiency and reliability.
• Develop and maintain comprehensive technical documentation for systems, processes, and troubleshooting.

Required Skills and Qualifications:

• 10+ years of IT experience with proven expertise in Microsoft enterprise environments.
• Strong hands-on knowledge of Office 365, Active Directory, Exchange Server, Windows Client/Server, VPN, RDP, and Microsoft Teams.
• 5+ years of experience in system administration and configuration (Group Policy, scripts, Powershell automation).
• 3+ years of Active Directory Domain Services (AD DS) migration, upgrade, or consolidation.
• 2+ years of Office 365/Microsoft 365, including mailbox migrations.
• 1+ years of experience with ADFS or Azure AD, SAML 2.0, and cloud SSO providers.
• Familiarity with TCP/IP, DNS, DHCP, and ITIL best practices.
• Microsoft certifications (Windows Server, Azure, Office 365) are highly desirable.
• Experience with AWS infrastructure and SharePoint support is a plus.

Desired Attributes:

• Strong communication skills to collaborate with both technical and non-technical audiences.
• Proactive, solution-oriented mindset with strong problem-solving skills.
• Adaptable and flexible in handling shifting priorities in a fast-paced environment.
• Customer-focused attitude, committed to excellent IT service delivery.

Why Join Us?

• Trilyon, Inc., offers a comprehensive benefits package.
• Opportunities for growth and professional development.
• Collaborative and inclusive company culture.

Equal Employment Opportunity (EEO) Statement:

Trilyon, Inc., is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable laws. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable.

Anjali Sharma (Technical Recruiter)
469-854-1508

[email protected]