Apptad- ServiceNow with Logik.AI - Lead\Arch
Role - Servicenow with Logik.AI Lead\Arch
Location Remote
JD
. Hands on experience in Logik.AI (A Servicenow product)
Minimum of 10 years of experience as a ServiceNow Technical Architect or a similar senior-level role.
Proven, hands-on experience with ServiceNow Order Management and/or Subscription Management.
Extensive experience in leading and executing fit-gap analysis for ServiceNow implementations.
Demonstrable experience in analyzing and optimizing Configure, Price, Quote (CPQ) business processes.
In-depth knowledge of the ServiceNow platform's core modules, including ITSM, CSM, and Integrations (REST/SOAP).
Strong understanding of enterprise architecture principles and best practices.
Excellent communication, presentation, and interpersonal skills.
Ability to work independently and as part of a team in a fast-paced environment.
ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certifications are highly desirable.
Key Responsibilities:
Solution Design and Architect
o Design and architect scalable, robust, and maintainable ServiceNow solutions, specifically for Order Management, Subscription Management, and related CPQ processes.
o Define the technical roadmap and strategy for ServiceNow Order and Subscription Management implementations.
o Lead the creation of high-level and detailed design documents, including technical specifications, data models, and integration strategies.
Fit-Gap Analysis & Business Process Optimization:
o Lead and execute comprehensive fit-gap analysis workshops and assessments to evaluate business requirements against ServiceNow's Order Management and Subscription Management capabilities.
o Identify customization needs and propose alternative solutions, leveraging ServiceNow's native functionality and best practices to minimize technical debt.
o Analyze and map existing business processes for Configure, Price, Quote (CPQ) to ServiceNow's platform, identifying areas for process improvement and automation.
Stakeholder Collaboration:
o Present architectural designs, technical solutions, and fit-gap analysis findings to both technical and non-technical audiences.
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