Bilingual Medical Front Desk/Receptionist

Are you a highly organized and a compassionate individual with a knack for patient care and administrative excellence? Are you serious about a career opportunity and dependable? Randstad is seeking a dedicated Medical Front Desk Specialist to be the welcoming face of our client's practice. In this vital role, you'll manage patient check-in/out, efficiently handle appointment scheduling, verify insurance, and provide essential billing support. The ability to communicate in both English and Spanish. Your exceptional communication skills and commitment to patient confidentiality will ensure a positive experience for everyone who walks through our doors. If you're proficient with medical office software, possess knowledge/understanding of medical terminology and HIPAA regulations, and thrive in a fast-paced environment, we encourage you to apply and become a key part of our Healthcare team! Apply directly to the posting for consideration. Please note: This is a pipeline posting for an upcoming position. We do not know the official start date at this time.

salary: $17 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Greet patients warmly and professionally upon arrival.
• Verify patient demographics and insurance information.
• Schedule follow-up appointments and manage patient flow.
• Provide patients with necessary forms and information.
• Schedule, reschedule, and cancel appointments efficiently using practice management software.
• Manage provider schedules, ensuring optimal patient flow and minimizing wait times.
• Confirm appointments with patients via phone, email, or text.
• Verify insurance eligibility and benefits prior to appointments.
• Obtain necessary pre-authorizations or referrals.
• Assist patients with insurance-related questions.
• Maintain organized patient charts and electronic health records (EHR).
• Answer multi-line phone systems, direct calls, and take messages accurately.
• Respond to patient inquiries and resolve issues courteously and efficiently.
• Maintain patient confidentiality in accordance with HIPAA regulations.
• Proven experience in a medical office or healthcare setting.
• Proficiency with medical office software (e.g., EHR systems, scheduling software).
• Proficient understanding of medical terminology and insurance processes.
• Excellent communication, interpersonal, and organizational skills.
• Professional demeanor and excellent customer service orientation.
• Knowledge of HIPAA regulations and patient privacy.

Skills

• Medical Terminology (2 years of experience is required)
• Patient Scheduling (2 years of experience is required)
• Insurance Verification (2 years of experience is required)
• Patient Check In (2 years of experience is required)
• speaking Spanish (5 years of experience is required)

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.