Benefits Representative

Are you someone who never rests on their laurels always strives to go above and beyond and is committed to keeping your PROMISES Do you appreciate a company culture that is open fosters work-life balance and a dynamic team environment Then Old Dominion is the home for you. We take pride in being the best in the industry and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.

Help employees understand the value and contents of their total benefits package (health life dental vision etc.). Answer questions and resolve issues related to employee benefits. Assist employees with timely enrollment of benefits. Ensure the benefit information in both internal and external benefits systems are accurate.

Primary Responsibilities

• Answer questions from employees and managers regarding employee benefits in a professional courteous and prompt manner
• Act as a guide to help employees understand the benefit options available and explain benefit offerings
• Research employee questions in both internal and external systems (I.e. payroll online benefits administration)
• Enroll employees and their qualified dependents into ODFL benefit plans and follow up as necessary to obtain the proper documentation
• Assist with other benefits processes such as: terminating benefits modifying benefit elections due to qualifying events and adding new benefits within the appropriate timeframe as defined by government regulations and ODFL plan documents
• Keep meticulous records of benefits changes scanning benefit documents into employees records and run audit reports to verify accuracy
• Work with benefit providers/vendors to ensure employees and dependents are properly enrolled in various benefit plans
• Respond timely to phone calls and emails from employees and plan participants regarding benefit related questions and issues
• Participate in other projects as assigned

Job Qualifications

Education:

• High School Diploma or equivalent

Experience:

• 2 years of direct experience in employee benefits
• Excellent customer service skills
• Ability to answer benefits questions clearly and accurately
• Demonstrated proficiency with Microsoft Office SAP AS400
• Excellent verbal and written communication skills
• Highly organized and detail oriented
• Understanding of government regulations regarding employee benefits

Working Days:

MondayTuesdayWednesdayThursdayFriday

Working Shift:

AM / PM

Work Days and Shift are estimates and are subject to change at any given time based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.

Join the OD Family Today!

As a Full Time member of our Family you and your family are eligible to receive:

• Great Health Benefits including a Zero premium medical plan for employee only coverage
• Vision & Dental
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• Tuition Reimbursement for Drivers and Technicians
• Training and growth opportunities to build a career
• We prioritize our OD family of employees
• Ability to advance through our promote from within philosophy
• National Career Opportunities Available at our 260 service centers

Old Dominion Freight Line Inc. is an equal opportunity qualified applicants will receive consideration for employment without regard to race color religion sex national origin gender identity and/orgender expression sexual orientation age disability pregnancy genetic informationmilitary status Vietnam Era and/or veteran status or any other characteristic protected by applicable law(s).

If you have questions regarding this posting or require assistance with the application process please click here for contact information.

Required Experience:

Unclear Seniority