Front Desk Agent
Job Description
Job Description
Benefits/Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
- Monitor and maintain knowledge of hotel operations and activities
- Take reservations and answer questions via phone, email, and in-person
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions
- Describe the features and amenities of guest rooms
- Ensure compliance with health and quality standards
Qualifications
- Friendly and outgoing personality
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer-focused orientation
- Able to lift 30 pounds
Recommended Jobs
Quality Inspector
Job Description Job Description Staff Right is looking for a Quality Inspector in Lawrenceville. To apply, please go to and submit your application, then text your first and last name and…
Assistant Manager/Co-Manager - Morrow, GA
Rainbow USA is recognized as one of the fastest growing junior, kids, plus, and petite, specialty apparel retail chains and has grown to over 1,000 retail stores! We have multiple retail lines that p…
Sales Specialist - UltraClean Services
Requisition Number: 214342 Job Description Cintas is seeking a Sales Specialist - UltraClean Services to focus on business-to-business account development for our UltraClean Services. Responsi…
Cumberland Passion Students Logistics Coordinator
CUMBERLAND PASSION STUDENTS' LOGISTICS COORDINATOR Passion City Church OBJECTIVE To build Passion City Church and support the Students Team by coordinating the logistics for all students' ga…
Customer Service Team Member
Front of House Team Member - Chick-fil-A Are you looking for a fun and rewarding job in the food and beverage industry? Do you enjoy providing exceptional service and creating memorable experiences …
Full Time Surgery Job GA
Whether you are searching for a position in your area or in another state, we have professionals to help you achieve your goals through our relationships with facilities nationwide - in rural settings…
Undergraduate Academic Advisor
Undergraduate Academic Advisor Job ID: 292358 Location: Summerville Campus Full/Part Time: Full Time Regular/Temporary: * About Us Augusta University is Georgia's innovation ce…
Program Manager
Job Type: Full-Time, Remote Job Summary: We are seeking a seasoned Program Manager with strong technical and leadership expertise to oversee and drive complex, cross-functional programs in a…
Manager in Training
Manager In Training- Roswell Club Here We GROW Again! Are you a potential Manager in Training and ready to leave average in the past? Be a part of one of the greatest growth storie…