Technical Support and Training Manager, North America

Portfolio Business : Huber Engineered Materials

J.M. Huber Corporation is one of the largest privately held, family-owned companies in the United States. Established in 1883, we are a diversified, global supplier of specialty and commodity chemicals, hydrocolloid solutions, engineered wood products and natural resources to customers spanning a wide variety of industries. With approximately $3 billion in sales and 4,000 employees worldwide, we have a material presence in more than 20 countries.

Position Summary

Huber AgroSolutions (HAS) seeks a Technical Support & Training Manager to lead the technical support team, support specialty crop field trials, develop technical reports, and provide training on our product portfolio. The ideal candidate will have expertise in agronomy, plant nutrition, and agricultural markets, with strong communication and analytical skills. They will closely co-operate with product management, innovation and sales team on defining yearly objectives.

Principal Duties & Responsibilities

• Technical Support & Training:

• • Leads the technical team for the North America market for HAS and its GTM brands providing technical product support to sales teams and customers.
  • Own the knowledge of the agronomic applications of Huber AgroSolutions products in North America. Identify gaps, deliver training sessions and create educational materials for internal teams, customers, and stakeholders.
  • Build annual training programs and prepare teaching plans, with structured learning experiences.

• Field Trials & Research Coordination:
• Oversee field trials for existing and new products, including trial design, evaluation, and analysis. Manage budget for trials/demos and travel for technical support team
• Collaborate with universities/research centers to conduct trials and report results.
• Prepare regular updates on trial progress and results for internal and external stakeholders.
• Assist in developing product positioning for various crops.
• Sales & Marketing Support:
• Act as a product specialist during client/distributor presentations.
• Build relationships with growers, consultants, and distributors to drive sales.
• Collaboration with the sales team on market research and competitor analysis
• Serves as a domain specialist to all regional sales teams in areas such as adjuvants, biologicals, biostimulants etc.
• Track record and continued demonstration of being an industry agronomy expert with publications, talks / speeches and industry engagement
• Customer Engagement:
• Investigate product performance complaints and conduct root cause analyses.

• • Provide support for key customers representing large turnover.

• Product Development & Feedback:
• Share field insights with the Global Innovation Team and Product Management.
• Developing comprehensive product application plans, tailored by both crop and customer
• Support pre-launch activities by participating in late-stage product development tests.
• Leadership and Communication
• Collaborate and lead regional agronomists and create a highly effective technical support organization.
• Build effective partnerships with all Regional and Global platform stakeholders, subject matter experts, and external experts.
• Regular communication to Commercial Director, NA; General Manager, Americas and Global Marketing Director on projects, goals and challenges.

Specialized/Technical Knowledge or Required Skills

• Master’s degree in Agronomy, Biology, Crop Science, or related fields required. PhD preferred.
• Minimum of 10 years of experience in agriculture or agronomic roles with at least with at least five years leading a large regional technical support / agronomy team across the US
• Demonstrated competency in establishing and implementing product trials, collect, elaborate and summarize results
• Recognizes specific interactions between cultivation environment, farming practices and inputs on crop performance and applies this understanding to local climate conditions to provide clear product guidance to growers and commercial teams.
• Ability to work effectively across numerous cultures resulting in strong and collaborative relationships
• Excellent presentation skills with the ability to adapt to various audiences including employees, customers and management
• Ability to analyze complex technical problems in different markets and determine the most important factors required to achieve success

Compentencies :

• Proficiency in MS Office tools and statistical analysis tools
• Strong work ethic with a customer-focused mindset.
• Ability to build partnerships with internal teams and external stakeholders.
• Self-starter with attention to detail and a collaborative attitude.
• Must be able to travel more than 30%

Our employees are our strongest asset, and their safety, health, and well-being is our highest priority. We respect the individual by providing opportunities for professional and personal development. Our Principles drive us to create an inclusive workplace where employees share core values, show dignity and respect toward others, and work hard to achieve their best performance.

J.M. Huber Corporation is an EEO employer. Pre-employment drug screening is required