Dispatcher

Job Description

Job Description

JN Electrical Temperature Control is currently hiring for a full-time Dispatcher to ensure all customers are completely satisfied through excellent communication and customer service in the Bowersville, GA area. This customer service position earns a competitive wage of $12 - $22 per hour , dependent upon personal mindset and skillset. Additionally, we offer our Dispatchers the opportunity to receive a performance bonus .

In addition to competitive pay and our exceptional culture , we offer our Dispatchers the following benefits:

• Paid time off (PTO)
• Birthdays off
• A flexible schedule
• Personal growth opportunities
• A caring team

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application . We hope to meet you soon!

DAY-TO-DAY

In this dispatch position, you schedule service calls and create work orders for the technicians in our computer system. Second, you maintain the dispatch board and filing system while you dispatch the technicians. When information is received after installation, you schedule any necessary return trips, file the work orders, and update the service database. Finally, you provide the accounting department with maintenance contract billing information. You enjoy exceeding our customers' expectations for quality and value!

ABOUT JN ELECTRICAL TEMPERATURE CONTROL

Since 1997, we've specialized in creating and designing home comfort solutions that guarantee greater efficiency and customer satisfaction. Our customers can feel the difference with our comfort services that include heating, air conditioning, indoor air quality, and electrical systems. With our team of professionals, we provide services that allow families to stay healthy and comfortable all year long. Our entire company works hard to make our customers' experience with us hassle-free and enjoyable. From the professionalism of our sales engineers to the commitment of our field personnel, we are dedicated to delivering nothing but the best. Our commitment has been appreciated numerous times with the National Comfort Team award for Contractor of the Year, Johnstone Silver Award for Coleman HVAC Systems, National Comfort Institute: David Debien award for Technical Excellence , and more!

We are an established home services contracting company that truly cares about our employees. Our team enjoys working with a company that encourages infinite growth while providing the opportunity to make a real difference in the lives of others. We are an incredibly supportive team that strives to help each other succeed. Our goal is to build a company where employees are passionate and enthusiastic about life and work, which is why we offer great benefits, excellent perks, a positive culture, plenty of growth opportunities, and a work-life balance .

OUR IDEAL DISPATCHER

• Career-minded - Looking for more than just a job
• Dependable - Reliable, shows up on time and prepared
• Takes pride in your work - Pays close attention to detail and goes above and beyond
• Team player - Works well with others
• Respectful - Treats others with kindness and dignity

If this sounds like the right customer service position for you, keep reading!

SERVICE AREAS

Employees are expected to work and commute to the following areas, alongside Bowersville:

• Athens, GA 30601
• Anderson, SC 29621

REQUIREMENTS FOR A DISPATCHER

• Computer literacy
• Phone skills

Strong interpersonal skills are preferred. If you meet the above requirements, we need your dispatch skills. Apply today to join our customer service team as a Dispatcher!