AMER Commercial and Revenue Management Specialist
- Lead, design, develop global programs/projects.
- Drive the implementation, execution and manage performance of initiatives
- Support customer conversations and make final decisions about renewal and terminations for sales agreements.
- Responsible for vetting and managing a pipeline of potential opportunities with a goal of implementing commercially viable deals for IHG hotels.
- Collaborate with internal customers i.e. Sales, Legal, Finance/Accounting, Marketing, and Loyalty to design sales agreements and deals to drive revenue
- Work with the sales team to address special needs and complex transactions, develop pricing structure to ensure customer satisfaction.
- Aid in completing and/or coordinating activities as related to assigned special projects; assist in establishing and/or communicating project timetables, actions steps and status updates; follow-up, as appropriate, to ensure timely execution to meet established deadlines.
- Analyze data to prepare a variety of departmental reports to communicate program performance
- Prepare and distribute a variety of departmental reports, presentations, newsletters, studies and/or other support documentation, gathering and summarizing information from various sources as requested. May create and format reports and presentation materials utilizing various spreadsheet graphics, and/or statistical software.
- Complete and/or coordinate activities as related to assigned special projects. Establish and/or communicate project timetables, action steps and status updates; follow-up, as appropriate, to ensure timely execution to meet established deadlines
- May assist with conducting competitive reviews for benchmarking performance, measuring service offerings, responding to internal/external inquiries, and/or determining technical capabilities.
- Coordinate calls, meetings and/or site visits with sellers, regional teams and other functions.
- Prepare reports, charts, presentation data, or logs as required and according to established specifications. Answer inquiries related to daily activities of work area, and act as a liaison between assigned work area and internal or external contacts to convey appropriate information. Compose clear and concise correspondence as requested or required. Perform other support duties as assigned to facilitate the smooth operation of the assigned work area.
- Strong PC skills including software packages with emphasis on spreadsheets, word processing, and databases.
- Demonstrated effective oral and written communication skills for the purpose of conveying information to internal and external customers, and developing information via written reports and presentations.
- Demonstrated ability to analyze information for the purpose of accurately maintaining data and reporting trends or inconsistencies.
- Demonstrated ability to handle multiple assignments and projects with follow-through and ability to complete multiple ongoing projects on time and within specified budget.
- Demonstrated organizational skills and attention to detail in order to maintain accuracy of reporting data.
- Must be able to function as part of a team and adhere to strict deadlines in a fast-paced, ever-evolving environment
- Awareness of pricing strategy and how to determine the effective price based on competitive analysis.
- ROI and business case development
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