Manager, Partnerships
Start Date: ASAP
Duration: Direct Hire
Compensation Range: $105,000 - $115,000
Benefits: Eligible for an Annual Incentive Bonus targeted at 15% of base salary (with upside potential up to 19.5% based on company performance). Additional benefits
Visa Sponsorship: Not eligible for visa sponsorship Job Description:
This role manages the day-to-day lifecycle of strategic loyalty and vendor partnerships on behalf of the client, driving customer engagement and mutual value across a portfolio of brands. Job Summary
•Execute the growth partnerships strategy, including identifying, negotiating, and managing rewards partnerships with loyalty and vendor partners.
•Build and maintain strong relationships with external partners to drive program growth, visibility, and long-term relevance.
•Collaborate cross-functionally with Brand Marketing, Digital, CRM, Legal, and Analytics teams to launch, activate, and optimize partnerships.
•Monitor partnership performance through key metrics, including engagement, acquisition, retention, revenue impact, and frequency, and identify opportunities for optimization.
•Troubleshoot issues, manage ongoing promotions, and ensure seamless execution across channels to deliver an outstanding guest experience.
•Develop and maintain reports and PowerPoint presentations to communicate partnership performance and insights to internal stakeholders.
•Review and route partnership-related legal and marketing copy to the appropriate internal teams for approval. Minimum Requirements:
•5-7 years of experience in loyalty programs, partnerships, marketing, or business development.
•Proven track record of managing and growing strategic partnerships from negotiation through execution.
•Strong understanding of loyalty program mechanics, customer data platforms, segmentation, and performance metrics.
•Excellent written and verbal communication skills with the ability to represent the organization professionally with external partners.
•Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook.
•Bachelor's degree in Business, Marketing, or a related field.
Preferred Qualifications:
•Background in the quick-service restaurant (QSR), retail, or hospitality industry.
•Experience with a loyalty platform (e.g., punch or similar).
•Experience with major consumer brand partnerships across financial services, retail, travel, or similar categories.
•Familiarity with data reporting tools such as Power BI or comparable platforms.
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