Office Manager
Job Description
Job Description
Learn what its like to work in the insurance industry. Nathan Gibbs & Associates in Dunwoody, Georgia, is looking for a detailed and organized individual with excellent time management skills to join our team as a Full-Time Office Manager. You will be responsible for supporting our team to ensure our office operations continue to run smoothly, conducting administrative tasks such as maintaining records, managing schedules, and providing support to other team members as needed. Multitasking and prioritizing are essential for this role. We pride ourselves on our culture and teamwork so if this sounds like the environment for you, apply today!
BenefitsAnnual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Dental Insurance
Health Insurance
Vision Insurance
Career Growth Opportunities
Work from Home
ResponsibilitiesMeet new business production goals and objectives as established.
Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
Process customer policy change requests.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Share training and education knowledge and expertise with team members.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Provide exceptional customer service and support.
Be outstanding at relationship building.
Maintains inventory of office supplies and forms - places orders weekly.
Maintains phone time or sales quotas as determined by management.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Grow sales revenue by utilizing phone, email and potential client lists.
Stay up-to-date on industry market trends and best practices.
Develop and implement new marketing and sales strategies.
Participate in regular team meetings and brainstorming sessions.
Attend training and continuing education courses.
RequirementsPossess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Create relationships from a cold start.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Must have ability to multi-task.
Prior Sales Experience.
Must be highly self-motivated.
Career minded vision.
Excellent Spelling and Grammar skills.
Great Customer Service Skills.
Problem-Solving Capabilities.
Works well with other employees and is a team player with a positive attitude.
A Property & Casualty insurance license is required.
Display leadership competencies, including ability to delegate, engage, and inspire others.
Strong work ethic and leadership skills.
Strong communication skills, both oral and written.
Driven and goal-oriented individual.
Ability to tactfully handle stressful and difficult situations.
Minimum 1 year prior sales experience preferred.
Knowledge of sales and marketing principles and strategies.
Enthusiasm, optimism, and a willingness to see the good in every situation.
Commitment to excellence, willingness to work hard, and willingness to go the extra mile.
Ability to take initiative, be proactive, and think outside the box.
Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.
Ability to lead and motivate others, set a good example, and inspire others.
Ability to identify and solve problems, think critically, and make decisions quickly.
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