Customer Accounts Intern

Position: Customer Accounts Intern

Department: Customer Accounts

Pay: $15.00

DEADLINE: Tuesday, March 31, 2026

Job Summary:

Clayton County Water Authority (CCWA)

The Customer Accounts Intern gains hands-on experience in a customer-facing utility environment by supporting front counter, cash application, administrative, and call center operations under direct supervision.

The intern will provide critical support in several key areas, including:

• Provides exposure to customer service practices, payment processing, and office workflows.
• Assisting staff with routine tasks and maintaining confidentiality standards.
• Performs other assigned duties.

The internship is designed to build foundational skills in communication, organization, and teamwork within a fast-paced public service setting.

Minimum Requirements to Perform Work:

Must be a recent high school graduate entering college, undergraduate or graduate student; no experience required but some work experience preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Required Licenses/Certifications:

• Must possess and maintain a valid Georgia driver’s license or ID.
• Provide an official transcript with a minimum 2.8 GPA or a college acceptance letter

Physical Demands:

This position classifies the physical exertion requirements as light work involving lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
Tasks may involve extended periods of time at a keyboard or workstation.

Work Environment:

Essential functions are regularly performed without exposure to adverse environmental conditions.
May be exposed to the outdoor elements if performing work in the field. May work evenings or weekends depending on assigned area.

At CCWA, it is our policy to provide equal employment opportunities to all employees, including temporary employees, and applicants for employment based on qualifications, abilities, and merit. Therefore, CCWA prohibits discrimination against employees, applicants or any other legally covered persons because of race, color, religion, national origin, age, sex (including pregnancy, sexual orientation and gender identity or expression), citizenship, genetic information, disability status, past, current, or prospective membership in the uniformed services or any other characteristic protected under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to job advertisements, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.