Implementation Project Manager (Atlanta)

Project Manager

Enterprise Software Implementations | Supply Chain & Logistics

Location: Atlanta, GA/Perimeter Mall Area (Hybrid)

The Opportunity

We are partnering with a global enterprise software provider to hire an Implementation Project Manager to support customer implementations across its supply chain planning portfolio. The organization delivers advanced planning and decision‑support solutions to customers across manufacturing, food & beverage, logistics, and related industries, with an increasing focus on cloud and SaaS offerings.

This is a customer‑facing delivery role for an experienced Project Manager who enjoys coordinating cross‑functional teams, managing complex implementations, and guiding customers through operational change.

What You’ll Do

• Lead end‑to‑end delivery of software implementation projects from kickoff through go‑live
• Own project planning, timelines, scope, budget, risks, and escalations
• Manage multiple customer projects in parallel (typically 1–3 at a time)
• Act as the central organizer and facilitator for cross‑functional delivery teams, including consultants, solution owners, and developers
• Serve as a primary delivery contact for customers, maintaining strong relationships at operational and leadership levels
• Support change management and adoption as customers implement new planning processes and systems
• Coordinate closely with product and development teams, including international engineering resources, particularly for evolving cloud solutions
• Lead project status reviews and steering meetings with internal and external stakeholders
• Proactively identify delivery risks and communicate clearly to ensure alignment and momentum
• Manage Statements of Work (SOWs) and Change Requests (CRs) in line with agreed scope and commercial terms
• Ensure projects are delivered on time, within budget, and with high customer satisfaction

What We’re Looking For

Required Experience

• 4–7+ years of experience managing customer‑facing software implementations
• Strong foundation in project management fundamentals: planning, timelines, budgets, scope, risk, and escalation
• Experience delivering enterprise software solutions, ideally cloud or SaaS‑based
• Comfort working in agile or hybrid delivery environments
• Proven ability to manage stakeholder expectations and navigate ambiguity
• Experience leading cross‑functional teams without direct authority

Preferred Background

• Exposure to supply chain planning, logistics, analytics, or enterprise operations software
• Experience coordinating with active development teams where solutions continue to evolve
• Familiarity with modern project management tools and Microsoft‑based delivery environments

How You Work

• Team‑oriented facilitator who enables others to perform at their best
• Strong communicator with high emotional intelligence
• Professional, customer‑facing presence
• Comfortable operating independently with coaching and support
• Focused on delivery leadership rather than hands‑on solution ownership

Location, Work Style & Travel

• Based in Atlanta, GA close to Perimeter Mall
• Hybrid work environment with consistent and frequent office presence preferred
• Approximately 50% in‑office presence is expected to support collaboration and team alignment
• Travel is project‑based and primarily within the US, generally up to ~20% depending on project needs

Education & Credentials

• Bachelor’s or Master’s degree in Business, Engineering, Operations Management, Information Systems, or a related field
• Project management certifications (PMP, Scrum, PRINCE2, ITIL) are a plus but not required

Why This Role

• Lead meaningful enterprise software implementations that impact real‑world supply chains
• Join a growing North American delivery organization within a globally established company
• Competitive compensation, annual bonus, and strong benefits
• Long‑term growth opportunity, including potential progression into senior or lead project management roles