Sales Operations & CRM Manager

Seeking an ambitious tech-savvy B2B commercial professional to help support sales operations, training, and new business development for a rapidly growing US field salesforce. Leveraging cloud-based CRM technology to drive strategic sales deployment decisions, this dynamic high-impact role offers daily interface with sales, marketing, operations, and executive leadership with unlimited career growth potential. This position offers great flexibility to work remotely from your home office, with a strong preference for candidates located in the Southeast US.

Our client is a premier American-owned/operated provider of on-site civil infrastructure, engineering, and construction services supporting municipalities and water utilities throughout the US.

What You’ll Do:

· Serve as the CRM owner and subject-matter expert (Oracle Sales Cloud), ensuring data integrity, adoption, and process adherence across a 50+ person field sales organization

· Design, build, and maintain dashboards and reports that provide leadership clear visibility into pipeline health, forecasting, rep activity, lead conversion, and campaign performance

· Analyze sales and marketing data to identify trends, gaps, and opportunities, translating insights into actionable recommendations to increase sales

· Develop and maintain sales enablement assets , including playbooks, process documentation, training materials, and best-practice guides

· Own onboarding operations and training programs for new sales hires, improving ramp time, consistency, and readiness

· Facilitate marketing-to-sales alignment , ensuring leads, campaigns, and account intelligence

· Identify and streamline sales workflows , reducing manual effort, improving consistency, and enabling the sales team to spend more time selling

· Light periodic travel to support training, onboarding, and strategy development initiatives

Qualifications Needed

·5+ years of B2B sales operations, sales and marketing support, or commercial training role

· Functional expertise administering, supporting, or owning a CRM platform (Oracle, Salesforce, HubSpot, etc.)

· Strong data analytics and reporting skills with the ability to turn data into clear, actionable insights

· Experience building dashboards or reports using BI tools (Power BI, Tableau, or similar preferred)

· Clear, confident communicator who can work effectively with commercial teams, IT, operations, and senior leadership

· Organized, proactive, and comfortable taking ownership within a matrixed environment

Compensation includes an attractive salary commensurate with experience, annual bonus incentives, and a comprehensive benefits package that includes medical benefits with an HRA, dental, vision, FSA, 401K with company match, life insurance, ST/LT disability, and paid vacation. Our client is proud to be an Equal Opportunity Employer.