Remote Travel Help Desk Representative

Lee's dream vacations
Athens, GA
We are looking for a Remote Travel Help Desk Representative to assist travelers before, during, and after their trips. In this fully remote role, you will help answer travel-related questions, support booking adjustments, and guide clients through a smooth travel experience from planning to return.

This opportunity is ideal for someone who enjoys helping others, communicates clearly, and wants to build experience in the travel industry while working from home.

Key Responsibilities

  • Provide remote assistance to clients via email, phone, and messaging platforms
  • Respond to travel questions in a professional, friendly, and timely manner
  • Support itinerary updates, schedule changes, and general trip requests
  • Share guidance on destinations, documentation requirements, and travel preparation
  • Monitor upcoming reservations and communicate important travel reminders
  • Help troubleshoot travel concerns and escalate complex issues when needed
  • Maintain accurate notes and follow internal service procedures

Ideal Candidate

  • Strong written and verbal communication skills
  • Customer service, hospitality, or support experience preferred (not required)
  • Organized, dependable, and detail-oriented
  • Comfortable working independently in a remote environment
  • Able to learn new systems and processes quickly
  • Basic computer and internet navigation skills
  • Interest in travel and helping people

Work Environment & Requirements

  • Remote/work-from-home position
  • Reliable internet connection and computer required
  • Must be authorized to work in eligible hiring regions (location restrictions may apply)
  • Flexible availability, including some evenings or weekends depending on client needs

What We Offer

  • Fully remote position
  • Flexible schedule options
  • Training provided — no prior travel experience required
  • Ongoing mentorship and team support
  • Advancement opportunities within the organization
  • Access to travel industry resources and discounts
  • Collaborative and positive remote team culture
Posted 2026-03-03

Recommended Jobs

Production Supervisor

Graphic Packaging International, Inc.
Perry, GA

At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave …

View Details
Posted 2025-09-30

Executive Assistant (Strategic Operations Partner)

Popmenu
Atlanta, GA

Who We Are: Popmenu is a fast-growing restaurant technology company transforming how restaurants attract, engage, and serve their guests. Founded in 2016 and now serving approximately 12,000 loca…

View Details
Posted 2026-01-23

Server

FishTales Seafood Restaurant
Zebulon, GA

Fishtales in Zebulon is looking for a few great servers to come work with us at the Best restaurant in Pike County. EXPERIENCE PREFERRED! We are located right on the square in Zebulon. Some late ho…

View Details
Posted 2025-12-24

Full-Time Hairstylist

Great Clips
Greensboro, GA

Job Summary We are hiring licensed Hairstylists to join our brand-new Great Clips salon opening in April 2026! Whether you’re looking for full-time stability or part-time flexibility, this is an…

View Details
Posted 2026-02-26

Associate Technical Account Manager

Yardi
Atlanta, GA

Mon, 02/09/2026 - 08:16 About the Role: Are you tech-savvy with a knack for top-notch customer service? Join our Public Housing Team as an Associate Technical Account Manager (ATAM). As an ATAM…

View Details
Posted 2026-02-13

Traveling Retail Construction Superintendent

INTERNATIONAL STAFFING CONSULTANTS
Atlanta, GA

Company Profile: A commercial general contractor in Atlanta GA with over 3 decades of history/experience in building commercial / industrial structures is growing into the Southeast area and looki…

View Details
Posted 2025-11-05

Senior Security Engineer

JSC Nexus
Atlanta, GA

Primary Responsibility: This role will assist in evaluating, creating, and implementing security standards, processes, and procedures related to access control, application security, cloud securit…

View Details
Posted 2025-09-09

Direct Sales Representative (Door to Door)

Vyve Broadband
Atlanta, GA

Direct Sales Representative (Door to Door) Vyve Broadband is growing, and we are looking for motivated, outgoing sales professionals to help connect our communities to fast, reliable internet servi…

View Details
Posted 2026-01-09

Senior Technical Program Manager

Microsoft
Atlanta, GA

: Microsoft Cloud Operations + Innovation (CO+I) is the team behind building the Microsoft cloud. Within CO+I, the Datacenter Planning & eXecution Engineering (DPXE) team is responsible for deliverin…

View Details
Posted 2026-02-22

2027 Summer Associate Program - Labor & Employment - Atlanta

Seyfarth Shaw LLP
Atlanta, GA

Why Seyfarth: At Seyfarth, we understand that great people are the key to our success, and we provide the opportunities to match. If you join us, you’ll work with state-of-the-art technology in a fri…

View Details
Posted 2025-11-15