QAD Functional Consultant
Title: QAD Functional Consultant
Location: Kennesaw GA 30144 (Onsite Only Local or Ready to Relocate)
Duration: 6 Months
Video Interview
Job Description: -
Experience: 8 10 Years
Must-Have Skills
6 8 years of QAD SE 2014 functional experience in production support
Strong functional knowledge of Manufacturing Sales Purchase Inventory Financials (basic GL impact)
Experience handling L2/L3 support in QAD environments
Basic technical understanding of Progress OpenEdge (ABL/4GL)
Experience with UI (personalization/configuration)
Hands-on with ServiceNow or similar ticketing systems
Strong communication RCA skills stakeholder handling and ability to work under pressure
Must-Have Keywords
QAD SE 2014 QAD Functional SCM MFG Manufacturing Inventory Purchase Sales Progress OpenEdge ABL/4GL ServiceNow
Job Description
Technical / Functional Skills
6 8 years of hands-on experience with QAD SE (2014) in production support
Strong functional knowledge in:
o Manufacturing
o Sales & Distribution
o Procurement
o Inventory
o Basic Financials (GL impact awareness)
Technical exposure preferred:
o Basic Progress OpenEdge / ABL/4GL for analysis and safe minor fixes
o UI personalization (2014 version)
Experience with ServiceNow ticketing
Soft Skills
Excellent communication and stakeholder interaction
Strong analytical skills & root-cause analysis
Ability to work under pressure during critical business windows
Roles & Responsibilities
Provide L2/L3 support for QAD SE 2014 across core modules
Handle incidents service requests problems and document RCA with preventive measures
Support month-end quarter-end year-end close activities
Manage MRP runs cost rollups inventory reconciliations
Perform user access reviews security role validations and master data support (Items BOM Routing Sites Supplier/Customer setup)
Execute safe data corrections using approved procedures
Coordinate & validate patches service packs deployments in Test & Prod environments
Maintain SOPs runbooks knowledge articles
Analyze and fix interface errors (mapping master data issues sequencing errors)
Support reports browses ad-hoc extracts
Drive problem management to reduce repeat tickets
Follow ITIL processes: Change / Release / Incident / Problem Management
Work with business teams for minor enhancements testing and UAT
Collaborate with vendors DBA OS and infrastructure teams
Integration & Reporting
Troubleshoot interface failures mapping issues duplicate records
Support QAD Browse Reporting and custom extract requirements
Role Description Summary
Incident resolution (L2/L3)
Analyze business-critical issues
Perform patch impact analysis & coordinate deployments
Work with Yamaha IT & business stakeholders
Bug fixing & minor enhancements
New enhancements / modifications in existing customizations
Status reporting & stakeholder communications
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