Life And Health Member Support Representative

Location: On-site, Downtown Atlanta, GA

Schedule: Monday–Friday (5 days/week)

Overview

We are seeking an experienced professional with strong expertise in Employee Benefits and Relationship Management to join our team. This role focuses on supporting employers by providing exceptional service, educating contacts on health and life plans, and ensuring smooth administration of benefits programs.

Top Skills & Qualifications

• Employee Benefits Expertise (4+ years)
  • In-depth knowledge of health plans (PPO, POS, Dental, Vision, etc.)
  • Experience onboarding new member groups and resolving benefits-related issues
  • Ability to prepare underwriting materials and coordinate renewals
• Relationship Management & Customer Service (4+ years)
  • Proven ability to build and maintain strong relationships with employer contacts
  • Highly preferred: experience supporting state and local government entities
• Education:
  • Bachelor’s degree in Human Resources, Insurance/Risk Management, Business Administration, or related field
• Technical Skills:
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint)

Key Responsibilities

• Serve as the primary point of contact for member group benefits inquiries, troubleshooting issues promptly and professionally.
• Educate employer contacts on plan provisions and assist with claims resolution.
• Prepare and submit underwriting materials for quote proposals and onboarding new member groups.
• Coordinate mid-year renewal materials and assist in discussions regarding plan changes.
• Provide training for employer contacts and occasionally employees on benefits systems and applications.
• Present marketing webinars and demonstrations to staff to promote program participation.
• Maintain current knowledge of applicable laws, regulations, and industry trends.
• Organize and prioritize workload to meet deadlines and ensure accuracy.
• Collaborate with Life & Health team members to ensure timely and accurate enrollments and changes.

Minimum Qualifications

• Bachelor’s degree in a related field
• 2–4 years of experience in group employee health benefit marketing, customer service, or administration
• Strong customer service orientation and excellent communication skills (oral and written)
• Ability to manage multiple projects and deadlines effectively

Preferred Qualifications

• 4+ years of experience in Employee Benefits and Relationship Management
• Experience working with state and local government entities

Experience Level

Expert Level

This is a Contract position based out of Atlanta, GA.

The pay range for this position is $40.00 - $43.27/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Atlanta,GA.

This position is anticipated to close on Jan 20, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.