Administrative Assistant for Children Medical Services

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Description

Pay Grade: G

Click HERE for Video Who we are. We protect lives. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters. What we offer. As a member of the Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact. No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:

• Make a Professional Impact - Build your career where it matters and protect lives in the community where you live, work, and play
• Work with a Dynamic and Diverse Team - Collaborative and inclusive way of working where employees share ideas and leverage collective strengths
• Achieve Career Longevity - Countless opportunities for continuous learning/development that support a long-term career
• Take Part in a Hands-on Working Culture - Unique culture of active engagement and problem-solving, no matter your role
• Feel Pride in Where you Work - Be part of making an impact in public health alongside dedicated people just like you

Performs a wide range of office administration duties for Children's Medical Services. M-F work schedule-13 paid Holidays-Excellent benefit package All Coastal Health District, County Health Department employees are deemed essential employees in the event of an emergency. As such, you may be called on to participate in an event not limited to but including, staffing a shelter, a Specimen Point of Collection Site (SPOC) and/or Point of Dispensing site (POD). When you are called on to participate, you are expected and it will be a part of your job requirement to participate, whether the emergency occurs during or outside regular work hours.

Job Responsibilities

• Serve as initial point of contact for CSS program referrals; provide administrative and technical assistance to internal and external customers; answer, triage and direct all incoming calls for the program.
• Provide administrative support by maintaining CSS inventories and distributing materials to providers as requested; retrieve, open, and distribute incoming mail to program staff, managers and other DPH programs as needed.
• Monitor CSS record requests received via email and fax; utilize SENDSS, GRITS, & MM to research and process referral requests for infants, children, adolescents, and young adults.
• Orient and train new staff in proper procedures of day-to-day operations of the CSS program; assist with developing administrative job aids and templates for processing CSS record requests and other administrative duties.
• Maintain office assessment for data entry & collection of referrals; organize, file, collect, upload, download and monitor SENDSS, Electronic Birth Certificate & Central Intake Data System. Annually purge documents over 3 years from files. Pay bills and bill insurance. Track client insurance status.
• Provide SENDSS support to office and district staff, update SENDSS as needed with disposition of programs and referrals. Provide technical assistance related to SENDSS and referrals.
• Serve as data entry support backup for CSS Programs; conduct data entry for CSS as needed and conduct data entry for SENDSS & MM as needed.
• Performs office administration duties which involve the handling of confidential information and often require extensive research and data collecting to ensure private health information is protected.
• Refer identified infants, children, adolescents and young adults to appropriate public health programs and community programs as appropriate, offer community resources according to CSS guidelines.
• Attend internal and external meetings as required.

Minimum Qualifications

Associate's degree from an accredited college AND One year of related experience OR Three years of related experience. Preferred Qualifications: excellent customer skills, experience in tracking and data management, excellent telephone and email etiquette, ability to multi-task and work independently often with minimal supervision and willingness to work as part of a team, proficient with Microsoft Office software (i.e., word, PowerPoint, excel).

Additional Information

For more information on the State of Georgia Benefits visit Benefits for Full Time Eligible Employees

• 13 Paid Holidays
• Generous Leave Package-Educational Support Leave and 3 weeks each accrued Annual and Sick Leave
• Defined Benefit retirement plan
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Care Spending Account
• Dependent Care Spending Account
• Life Insurance
• AD&D Insurance
• Disability Insurance
• Legal Insurance
• Long-Term Care Insurance
• Specified Illness
• Deferred Compensation (401K & 457 Plans)

Additional Perks

• A supportive and rewarding work environment
• Physical Activity Breaks
• Employee Assistance Program
• Employee discount program
• Tuition Assistance

To learn more about the Coastal Health District visit - Applicants chosen for employment will be subject to the following Criminal Background Check/Fingerprinting Reference Checks & Immunizations Required

• May be subject to pre-employment drug screen

Due to the volume of applications received, we are unable to provide information on application status by phone or email. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted via email by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified. *Coastal Health District is an Equal Opportunity Employer* The State will not unlawfully consider an applicant's race, color, national origin, religion, age, disability, sex, genetic information, political affiliation, protected uniformed service, or other legally protected category when making selections. If you require accommodations under the American Disability Act (ADA), notify this agency of your request by the closing date of this announcement.