Service Technician
- Meet with the Service Manager daily to review service requests, make readies, required repairs, special projects, etc.
- Execute and participate in Birchstone’s overall regular and preventative maintenance programs standards, and initiatives.
- Receive and complete service requests; complete all required repairs, improvements, and preventative maintenance, ensuring code compliance.
- Timely identify, diagnose, repair, and resolve issues related to carpentry, electrical, plumbing,
- A/C and heating systems, appliances, stairs, railings, fixtures, flooring, painting, exteriors, lock changes, etc.
- Support cost-cutting and expense control initiatives through repairs (rather than replacements) when possible.
- Complete make-ready checklists in adherence to apartment turns within budget and 5 business day make ready time frame, ensuring all required repairs and improvements to units are made prior to resident move-in. Repairs include window blinds, sheetrock repair, caulk and seal (windows, sinks, toilets, bath, shower, etc.), paint touch ups, lighting, and fixtures, etc.
- Walk and inspect the community daily; ensure physical aspects and appearance of the community meet or exceed Birchstone standards.
- Ensure unsafe conditions are reported and corrected immediately.
- Maintain grounds, common areas, and amenities.
- Change locks as needed and ensure gates are in proper working order.
- Assist in maintaining grounds and trash pick-up, pressure wash breezeways and pool areas; paint curbs/signs/exteriors as needed.
- Ensure community is prepared for inspections.
- Complete and submit appropriate paperwork and reports timely and accurately.
- Complete all required maintenance documentation timely and accurately.
- Monitor equipment and security systems frequently to ensure they remain in proper working order; schedule and/or perform preventative maintenance.
- Manage inventory of tools, equipment, supplies, and parts needed to complete service requests.
- Assist with the implementation of corporate and area/region-specific maintenance initiatives.
- Provide support and assistance in the execution of special projects and assignments including capital improvement projects.
- Attend regular meetings with Service Manager and act as a resource to community team members in maintenance related matters.
- Work on-call shifts/schedules to assist with both resident and property emergencies.
- General cleaning as needed.
- Other duties as assigned.
- High School Diploma or Equivalent is required
- Six (6) months of work experience or training in maintenance required.
- Previous work experience in multi-family property maintenance preferred.
- Working knowledge of and experience in drywall, electrical, carpentry, flooring, plumbing, painting, appliances, HVAC, and lock change required.
- Experience in capital improvement projects and remodeling preferred.
- HVAC type 1 and type 2 certifications required; Certified Apartment Maintenance Technician (CAMT) certification is preferred.
- Must possess demonstrated effective written and verbal communications skills.
- Strong interpersonal skills.
- Ability to work independently and in a team environment.
- Innovative approach to problem solving and troubleshooting; ability to devise creative solutions.
- Excellent time management skills; ability to work well under pressure and meet deadlines.
- Ability to effectively manage multiple projects simultaneously.
- Ability to prioritize tasks.
- Organizational and planning skills; attention to detail.
- Working knowledge of OSHA regulations as well as city, state, and federal codes.
- Analytical skills.
- Proficient with Microsoft Office Suite or related software; possesses general computer skills.
- Proficiency with or the ability to quickly learn Entrata software and/or other Property
- Management and supplemental maintenance software solutions.
- Ability to work varying hours and promptly respond to emergency situations.
- Bilingual ability in English and Spanish strongly preferred.
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