Host

Job Description

Job Description

Benefits:

• Employee discounts
• Flexible schedule

Host $12-15.00 Hourly DOE

Our Hosts set the stage for the entire HOBNOB dining experience. Hosts greet and seat all arriving guests and acknowledge all departing guests in a friendly manner, assist in maintaining the overall guest flow of the restaurant, take reservations and call-in orders by phone and assist the FOH manager on the floor with guest service. This position requires no previous experience, but a great personality is a must. This position requires you to stand and exert well-paced mobility for periods of up to 6 hours in length and be able to lift 10 to 20 pounds.

Greeting Guests
Welcome guests warmly as they enter the restaurant.
Provide a friendly and professional first impression.

Managing Reservations
Take and confirm reservations over the phone or online.
Maintain an organized reservation system.

Seating Guests
Escort guests to their tables promptly.
Distribute menus and inform them about the server who will assist them.

Managing Waitlists
Keep track of guests waiting for tables
.Provide accurate wait time estimates and update guests accordingly.

Coordinating Seating Arrangements
Assign tables based on guest preferences, party size, and server rotation.
Balance workload across servers to ensure smooth service.

Assisting with Special Requests
Handle guest inquiries or special seating requests, such as for wheelchair accessibility or high chairs.
Accommodate dietary restrictions or special occasions, like birthdays or anniversaries.

Maintaining the Reception Area
Keep the host stand clean and organized.
Ensure menus, promotional materials, and other resources are stocked and tidy.

Communicating with Staff
Coordinate with kitchen and service staff to monitor table turnover.
Notify servers and managers of any special guest needs or concerns.

Handling Complaints or Issues
Address guest concerns tactfully and escalate issues to the manager if needed.

Monitoring Guest Satisfaction
Check with guests to ensure theyre satisfied with their experience.

Promoting Restaurant Offerings
Inform guests about daily specials, promotions, or events.
Encourage repeat visits by highlighting loyalty programs or upcoming events.

Safety and Cleanliness Compliance
Ensure walkways and entry areas are clear and safe.
Adhere to health and safety standards for a clean environment.

In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, gender, national origin, age, sexual orientation, veterans status, disability, or any other legally protected status. The Age Discrimination in Employment Act prohibits discrimination based on age with respect to individuals who are at least 40 years of age.

I certify that answers and information given herein are true and complete to the best of my knowledge. In the event of employment, I understand that false or misleading information given in my application or interview(s) shall be grounds for termination.

I authorize you to make investigations and inquiries of my personal, employment and financial history and other related matters as may be necessary in arriving at an employment decision. I authorize the references listed above to give you all information concerning my previous employment and any pertinent information they may have, personal and otherwise, and release all parties from all liability for any damage that may result from furnishing the same to you.

I understand and agree that, if hired, my employment is for no definite period and may, regardless of the date of payment of my wages and salary, be terminated at any time without any prior notice.